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Virtual assistant for customer service and sorting email inbox

$8-15 AUD / hour

Chiuso
Pubblicato più di un anno fa

$8-15 AUD / hour

Hey there! We're looking for an organised customer success manager that can handle client queries and organise our accounts inbox. Please add "99ku" and your experience in the proposal so I know you've read this :)
Rif. progetto: 34768813

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152 proposte
Progetto a distanza
Attivo 2 anni fa

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152 freelance hanno fatto un'offerta media di $11 AUD/ora
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99ku (I have read the job post and I believe I am the best fit for this role) Hi Michael, How are you? I would love to help you with email support, handling customer queries and converting the most of them to sales. I have a great experience of handling email support for 10 years and have worked with eCommerce brands and online businesses from US and Canada. I believe customer service and sales support go hand in hand. I always focus on delivering excellent quality customer service but at the same time, can not miss the aspect of persuading and encouraging a customer for a sale. Definitely, upselling and cross-selling are my strengths to add more towards the revenue of my clients. I will take 100% responsibility of my tasks, goals and actions and will take good care of your business as of my own. I will go above and beyond to deliver excellent quality service and will look for developing a longterm business relationship. Hoping to hear back from you Best Nasir
$10 AUD in 40 giorni
5,0 (3 valutazioni)
6,6
6,6
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Hi, I have worked with several companies and individuals as virtual assistant and completed different types of tasks within time. I believe on the quality of work and meeting deadlines for every project. I have read your project and can do all task with accuracy and time. I can assist you on all tasks. I believe on mutual benefits where I can provide my best services for the money you pay me. Look forward to discuss more details. Thank You for your time! Noshad
$12 AUD in 40 giorni
5,0 (9 valutazioni)
5,5
5,5
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99ku Hi I have experience handling customer queries for clients via zendesk and can start right away As a freelancer, I try to make my clients' lives easier by giving them a positive experience and handing over quality work. Still not sure I am the right freelancer :) Here are some reviews my previous clients left me ## Mohammed did a really great job, he is able to work without supervising, and delivering on time ## ## He is not making empty promises and working with him was a breeze ## ## First day with Mohammed, 3 tasks approached almost instantly, quickly turned around at impeccable quality. I am satisfied with his performance. He is willing to learn, and ambitious to deliver satisfactory results. I recommend ## ## Was great working with Mohammed, great attention to detail and also happily edits and makes a correction to make sure the work satisfies the customer 100%! Will hire again ## ## Worked hard. I asked him to apply for jobs for me, and I started getting interviews and soon I will start a new job, so it worked! ## ## Great to work with. This ongoing role went from 20 hours to 50 hours a week and he handled the work with ease and reliability ## Here are some of the services i offer -Virtual Assistance -Web research -Email Handling -Social Media Management -Customer Support -Data Entry - Any other task the client needs done :) Hope you will consider my application Looking forward to working with you
$8 AUD in 40 giorni
5,0 (17 valutazioni)
5,1
5,1
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99ku Hi, I am interested in your project. For starters, I have all the skills and experience listed in the job description, and I'm confident that I can make an immediate impact on your company. I believe that my experience with technology make me the best match for this position. I do have previous experience in customer support for over 5 years. I was responsible for the below duties as a live-chat agent in an online betting company: -Provide information to the company's clients. -Handling customers' queries in timely and professional manner via chat and e-mail -Providing technical assistance for products, websites, software, etc. -Meeting corporate standards and procedures for better quality; -Meet predetermined personal and team targets And as a VA I have experience as Online Marketing Assistant my tasks included: -Building the company Website, maintaining and managing the company's social media profiles. -Updating information on website, managing group, creating events and creating landing pages. -Managing the email list of the company. In addition to my knowledge base, I actively seek out new technologies and stay up-to-date on industry trends and advancements. I look forward to speaking with you about this opportunity.
$12 AUD in 40 giorni
5,0 (19 valutazioni)
5,1
5,1
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99ku I am more than 3 years of experience working as a customer support manager. I can handle customer's queries and organize your accounts inbox. Kindly discuss further details over chat. Thanks
$8 AUD in 40 giorni
5,0 (10 valutazioni)
4,6
4,6
Avatar dell'utente
Hello, First of all I would like to thank you, for the opportunity to introduce myself. I read your job description and I can tell you that I am very interested. I would like an opportunity to show you my skills and I am confident that I will make an immediate contribution to your team. After hire me I will be available online 24 hours for your support and i promise i will meet tight deadlines without compromising quality. If you like you can send me a message and we can discuss details. Looking forward to hear from you. Thanks! 99ku As you required I will explain my work experience in a few sentences: Online store for electronics (Sales Toro) - customer service agent for 3 years Smart tech logistics, company placed in Canada - customer service manager for 5 years
$9 AUD in 40 giorni
5,0 (2 valutazioni)
4,5
4,5
Avatar dell'utente
99ku Hello :) Having read through your job description, I am thrilled to be applying for this position as my 8+ years of experience and skillset match the requirements you’re looking for. I have the ability to perform the major duties, and train others in how to perform in this role effectively, should the need arise. I would love to have to opportunity to join the team and use my skills to create an efficient environment. I believe I can meet and exceed the expectations you have for this role. I look forward to speaking more with you about my candidacy. Feel free to contact me at any time.
$12 AUD in 40 giorni
4,9 (21 valutazioni)
4,3
4,3
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99ku I immediately want to join this job on long term basis. I have excellent verbal & written English Business Communication Skills. In addition, I have more than 2 years working experiences in Virtual Assistance Services including Customer Support, Data Entry, Digital Marketing, Email Handling, Lead Generation, Social Media Management, Web Research and other admin support tasks. Please contact me as soon as possible for further discussions. Best Regards, Shamir Shakir Rab
$8 AUD in 40 giorni
5,0 (4 valutazioni)
3,5
3,5
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"99ku" Dear Hiring Manager, I have gone through your job posting and become very much interested in working with you. I am an expert in these fields. I have already completed several projects like this. For evidence, you can see my profile. I have an excellent command of English. I am a hard worker, productive, and worthy of your attention. I hope I will be the right candidate for this post. I am awaiting an affirmative response from you. Kinds Regards, Mehedi Hasan. 27th September 2022(4)
$8 AUD in 40 giorni
4,6 (17 valutazioni)
4,0
4,0
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99ku Good day! I am an expert Virtual assistant from the Philippines and I can do different types of admin tasks like Data entry and Web research, I can also manage social media accounts like daily posting creating content, chat support, scheduling weekly or daily posts and lastly, I also have experience on eBay listing, WordPress and basic listing on Amazon. My experiences from these fields gave me a lot of new skills to make my work effective and more productive. It is important for me to build an impressive impression on my client so that I can get a long-term position in any job that matches my skill. I have very flexible hours and love to work with other freelancers to learn more about the different skills that I can acquire. I am looking forward to hearing from you. God bless! Regards, Ferdinand Alvin E. David
$8 AUD in 40 giorni
5,0 (9 valutazioni)
3,7
3,7
Avatar dell'utente
Hi, There! I'm a Virtual Assistant to work for you and for your company (I'm Available For Full-time)* I can offer you as a Virtual Assistant for work Hourly, Daily, Monthly, or long term basis. I can spend more than 40 hrs per week as required. Click on the "CHAT" button so we will discuss it in detail. I'm always online and available. Please feel free to contact me at any time. I am available 24/7 for support. Best Regards AbuⒸ
$8 AUD in 40 giorni
5,0 (6 valutazioni)
3,5
3,5
Avatar dell'utente
99ku - I have experience working for Uber as an Email CSR. Let's make your customers smile from the experience they get and how well their queries are handled and resolved. I am capable of handling a wide variety of tasks professionally. Let's discuss the details in chat. Feel free to bombard me with questions. Looking forward to hearing from you.
$8 AUD in 48 giorni
5,0 (1 valutazione)
2,4
2,4
Avatar dell'utente
Dear Hiring Manager, I just reviewed your requirements and want to help with various virtual assistant tasks. Here are some other tasks that I can do: 1. Social Media Growth Handling (Facebook, Instagram, YouTube, LinkedIn, Twitter, Pinterest) 2. Graphic design (Photoshop, Canva) 3. Content Marketing & Strategy 4. Email Marketing & Management 5. SEO management You can additionally contact me to create social media posts, SEO marketing and paid marketing services and I will forward you a detailed proposal with a plan. I am looking to discuss with you directly on your requirements Simran
$10 AUD in 40 giorni
5,0 (3 valutazioni)
2,4
2,4
Avatar dell'utente
99ku Hi!! I am Rashi from India..Namaste!! I have experience in sorting and arranging mail inbox, excellent communication skills and research and data analyst- Google certified!! Please send a message to discuss more. Thanks
$12 AUD in 40 giorni
5,0 (5 valutazioni)
2,2
2,2
Avatar dell'utente
"99ku" Hello there, I am a dedicated Virtual Assistant with excellent customer service skills. I am highly organized which will efficiently handle client queries and organize your accounts inbox as required. I am ready to work within your timezone and available to start immediately. I am responsible, reliable and take delight in clients satisfaction. Looking forward to hear from you. Best Regards, Muibat.
$8 AUD in 40 giorni
5,0 (1 valutazione)
2,2
2,2
Avatar dell'utente
99ku Hello, my name is Jose. I see you are looking for a Virtual Assistant for customer service work. I believe I am qualified to fill this position as I have experience as a virtual assistant, a university degree in industrial engineering, pursuing an MBA and experience in project planning and control, cost control and contracting and contract administration. I am reliable, proficient, responsible and committed, and I have achieved excellent performance indicators in all my projects. RELEVANT EXPERIENCE/SKILLS Virtual Assistant. 5+ years. Companies: Socialmetrix, Resermap, Astra Business Solutions, Jack & Troy, etc. Duties: sentiment classification, customer service analyst, customer support, technical support, data processing, financial transaction analysis, document conversion, translator, etc. Senior Planning & Control and Contract Administration Engineer. 10+ years. Company: PDVSA Petróleo, S.A. Knowledge of SAP, Shopify, Marketplace, Mercadolibre, Booking, Airbnb. Good command of MS Office, including Excel. Skills in processing PDF's, scanned doc (OCR), audio and video. Languages: Spanish (native) and English (advanced, carrying out translation projects such as books and websites). Research and analysis skills. If you think I am a good fit please do not hesitate to contact me on the chat. Best regards...+
$8 AUD in 40 giorni
5,0 (1 valutazione)
1,8
1,8
Avatar dell'utente
Hi there, I am Ansaf expert virtual Assistant and customer support. I am excellent at having written communication with any clients and also troubleshooting technical problems for any clients. I was called “Tech savvy” by my client I worked on Upwork. Please check my profile and review and portfolio. I would love to get customer support experience from this project on freelancer.com and also meet you. Message me now.
$8 AUD in 40 giorni
5,0 (1 valutazione)
1,3
1,3
Avatar dell'utente
Greetings! I am interested in the job you have posted. I had a client here in freelancer, my tasks were data entry, lead gen and research. I search for startups company, ceo/founder linkedin, their tagline and industry. I also did prospecting, I search businesses at google map and look for their website,email and president/ceo/founder linkedin. I am dependable and trustworthy. Hire me, I assure you to exceeds with your expectations. I am looking forward to hearing from you to discuss further details. Thank you. Kind Regards, Evangeline Mercado
$8 AUD in 40 giorni
5,0 (4 valutazioni)
1,3
1,3
Avatar dell'utente
99ku Hi, I'm interested in this job and I have a working schedule very similar to yours, call me in chat so we can talk
$12 AUD in 40 giorni
5,0 (1 valutazione)
1,0
1,0
Avatar dell'utente
Hello, 99ku I understand you you looking for someone to help with clients queries and organise your inbox. In my five years of Customer service work, I have developed impeccable phone manners, and an ability to deal with agitated or distressed customers Via Chat, email or phone, all in a very timely manner I am accustomed to working on multiple projects simultaneously and acquired extensive knowledge of Leadership and Organizational skills. I am Microsoft office certified and proficient in using CRM tools like Zoho; Asana and Sage. I am able to work in your time zone, I have 2 Laptops both windows 10, with an average internet speed of 15mbps, I have 2 noise-canceling headsets one serves as a backup. I am looking forward to discussing the position and my qualifications with you in more detail soon. I feel confident that I fulfill the requirements for the position . Thank you for your time and consideration. Kind Regards.
$12 AUD in 40 giorni
5,0 (1 valutazione)
1,0
1,0

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Bandiera: AUSTRALIA
FITZROY NORTH, Australia
5,0
49
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Membro dal dic 3, 2019

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