Hi there!
With over 10 years of experience in customer service, including inbound and outbound calls, I am confident that I am a perfect fit for the role. I have a proven track record of providing excellent customer service, solving problems, and meeting performance metrics. My experience includes fraud detection and prevention, risk assessment, email support, and communication, among other skills. I am proficient in various tools such as Shopify, Trengo, Discord, Hubspot, Helpscout, REIReply, GetResponse, Teams, Asana, Canva, Microsoft Office (Word, Excel, PowerPoint, Outlook, and Publisher)SAP, MACS, Slack, Skype, Google Drive, and others.
I look forward to contributing to your team as a solution-oriented, detail-oriented, and organized Customer Service Representative.
Thank you!