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Customer Retention is an important part of any successful business. It entails all the tactics used to ensure returning and long-term customers for products, services, or both. The primary goal is to create an experience that inspires customers to return and generate more sales for the business. An experienced Customer Retention Expert can help identify customer pain points, track metrics, analyze customer feedback and make necessary improvements.

Here's some projects that our Customer Retention Experts made real:

  • Helping nonprofits identify strategies and tools to better engage with existing donors
  • Assisting small businesses with finding qualified candidates within their pre-defined criteria
  • Managing a technology site verification process on a national scale
  • Collecting samples in various locations and managing their drug testing process
  • Guiding organizations through annual reports submissions efficiently and securely

Overall, an experienced Customer Retention Expert can take your organization's performance to a whole new level. With the help of Freelancer.com, you can find and hire a highly skilled individual for your exact needs in no time! Take the initiative now and see your organization's potential realised today!

Da 5,794 valutazioni, i clienti danno una valutazione ai nostri Customer Retention Experts di 4.9 stelle su 5
Assumi Customer Retention Experts

Customer Retention is an important part of any successful business. It entails all the tactics used to ensure returning and long-term customers for products, services, or both. The primary goal is to create an experience that inspires customers to return and generate more sales for the business. An experienced Customer Retention Expert can help identify customer pain points, track metrics, analyze customer feedback and make necessary improvements.

Here's some projects that our Customer Retention Experts made real:

  • Helping nonprofits identify strategies and tools to better engage with existing donors
  • Assisting small businesses with finding qualified candidates within their pre-defined criteria
  • Managing a technology site verification process on a national scale
  • Collecting samples in various locations and managing their drug testing process
  • Guiding organizations through annual reports submissions efficiently and securely

Overall, an experienced Customer Retention Expert can take your organization's performance to a whole new level. With the help of Freelancer.com, you can find and hire a highly skilled individual for your exact needs in no time! Take the initiative now and see your organization's potential realised today!

Da 5,794 valutazioni, i clienti danno una valutazione ai nostri Customer Retention Experts di 4.9 stelle su 5
Assumi Customer Retention Experts

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    20 lavori trovati

    Location: Remote (U.S.-based preferred) Headquarters: 444 Highland Ave NE, Suite 306, Atlanta, Georgia 30312, United States Hiring Manager: Claire Lew, HR(You will be interviewed directly by (CEO), or members of the executive and management team.) About Us LYFE Marketing is a fast-growing digital marketing agency specializing in social media management, paid advertising, and search engine optimization (SEO) for small to mid-sized businesses. Founded with a mission to help brands grow through data-driven strategies, LYFE Marketing empowers companies to build meaningful connections with their audiences and drive measurable results. With a strong focus on performance marketing and analytics, the company optimizes campaigns across platforms like Facebook, Instagram, and Google to maximize R...

    €39 / hr Average bid
    €39 / hr Offerta media
    8 offerte
    Paramount 2026 site revamp
    6 giorni left
    Verificato

    The website is built via , and the brand visuals are in place; what is missing is a polished, conversion-ready site that helps us capture wholesale screen-printing leads nationwide. I need 6–8 tightly focused pages completed, each with Google-Ads-friendly meta titles, descriptions, H-tags and schema so campaigns can launch without additional tweaks. Primary goal: lead generation. Pages must present our detailed service offerings, showcase authentic client testimonials and outline our company history to build trust with new corporate buyers. The overall look should stay professional and corporate, in line with the existing palette and typography. I already understand SEO, marketing funnels and web analytics, so clear, jargon-free communication and prompt status updates are impor...

    €11 / hr Average bid
    €11 / hr Offerta media
    121 offerte

    About atEaseAI: atEaseAI helps Customer Success and Account Management teams drive retention and expansion without manual effort. What You’ll Do: ~ Identify and bring in qualified SaaS leads (ICP below) ~ Run outbound (LinkedIn, email, etc.) and book meetings ~ Support the sales process and eventually close deals How This Works: ~ For your initial leads, I (founder) will run the demos ~ This acts as hands-on training so you understand positioning, objections, and pitch ~ Gradually, you’ll take over demos and closing independently Ideal Customer Profile (ICP): ~ B2B SaaS companies ~ Selling to small businesses & mid-market ~ Have Customer Success / Account Management teams ~ Focused on retention, expansion, and reducing churn ~ Typically growing startups or scale-ups Who...

    €1782 Average bid
    €1782 Offerta media
    5 offerte
    Remote Chat Support Specialist
    5 giorni left
    Verificato

    We are looking for a proactive and detail-oriented Chat Support Specialist to join a growing digital content business. This is a fully remote freelance opportunity with flexible hours. Responsibilities: Manage and respond to incoming messages from subscribers in a timely manner Maintain engaging and personalized conversations Follow communication guidelines and tone of voice Identify opportunities to increase user engagement and retention Collaborate with the team to improve messaging strategies Requirements: Strong written English (B2+ or higher) Good communication and interpersonal skills Ability to adapt to different conversation styles Availability for flexible shifts Previous experience in chat support, sales, or community management is a plus What we offer: Remote work ...

    €9 / hr Average bid
    €9 / hr Offerta media
    79 offerte

    Busco incorporar un asistente virtual que atienda consultas de clientes exclusivamente en español mediante chat en línea. Tu misión será ofrecer respuestas claras, empáticas y ágiles a cada usuario que escriba, manteniendo la satisfacción y fidelidad de nuestra comunidad. Principales responsabilidades: • Responder todas las preguntas entrantes por chat dentro del tiempo acordado. • Registrar cada conversación en la base de datos interna y etiquetar los temas más frecuentes. • Escalar incidencias complejas al responsable correspondiente. • Enviar un breve informe diario con métricas clave (número de chats atendidos, tiempos de respuesta y dudas recurrentes). Requisitos deseados: ...

    €16 / hr Average bid
    €16 / hr Offerta media
    230 offerte

    Sağlık Teknolojisi Satış Partneri Arıyoruz (Yüksek Kazanç Potansiyeli) Izmir, Istanbul ve Antalya icin gecerlidir! CareTrack, obezite ameliyatı sonrası hasta takibini dijitalleştiren ve kliniklere ek gelir sağlayan bir sistemdir. Türkiye’de büyümek için satış odaklı freelance partnerler arıyoruz. Ne satacaksınız? * Kliniklere özel hasta takip sistemi (SaaS) * Kliniklerin hastalara satabileceği akıllı tartı sistemi * Kliniklere ek gelir modeli --- Kazanç Modeli (çok güçlü): Kurulum (Setup): %50 komisyon (500 €) Aylık lisans: %20 komisyon (sürekli gelir) Satılan her tartı: 10 € komisyon (tekrar siparişler dahil) Yani sadece satış değil, müşterileriniz büyüdükçe siz d...

    €2981 - €4969
    €2981 - €4969
    0 offerte

    Project Title: Experienced Sales Closer Needed for Driveway Sealcoating Leads (B2C) Project Description: About Us: We are DCI, a premier driveway maintenance and sealcoating company based in Quakertown, PA. We handle high-volume residential work and have a custom, highly automated lead-generation system already in place. Our pipeline is constantly fed with fresh, highly targeted local leads—we just need a dedicated closer to turn those leads into booked jobs. The Role: We are looking for a hungry, professional, and tech-savvy Sales Closer. You will not be cold-calling blindly; you will be working directly with the warm leads generated by our internal extraction pipelines and data systems. Your sole focus will be contacting these homeowners, explaining the value of our sealcoating ...

    €3 / hr Average bid
    €3 / hr Offerta media
    9 offerte

    Trabajo con un flujo constante de leads ya filtrados que preguntan por nuestros talleres. Necesito a alguien que tome esos contactos en español, los atienda por WhatsApp (mensajes y llamadas), despeje objeciones y concrete la inscripción. Te paso la información clave de cada programa, calendario y formas de pago; tu misión es transformarla en conversaciones claras, persuasivas y enfocadas al cierre. El seguimiento diario, el registro en nuestro pequeño CRM y un reporte semanal de conversiones son parte natural del rol. Mido el éxito por la cantidad de cupos ocupados al mes y la calidad de tu trato con cada potencial alumno. Si manejas WhatsApp Business, disfrutas explicar beneficios de talleres de soft skills y tienes historial comprobable de cie...

    €319 Average bid
    €319 Offerta media
    23 offerte

    We have a unique, conducive app live on Android, iOS, Mac, Windows and the web, with a modest but engaged user base. The target audience is the micro family business of up to about five people. We look for someone who wants to be part of this venture and grow the number of converted users of this app - using their proven skills - across various, ethical channels, like: > collaboration with partners, e.g. influencers > community outreach > personal network > direct outreach > social media > email marketing > content marketing Please note that there will be no hourly rate. Instead, using referral links and discount codes, we pay: > a fixed fee of US$0.40 for each real, retained user that you bring > a full 15% commission of our revenue for each paying user that...

    €3 / hr Average bid
    €3 / hr Offerta media
    7 offerte

    Fluent English Must Long-term contract, minimum 2 years after trial period Responsibility Answer Support Phone Answer Online Chat Answer Support Email Call Potential Customer Lead Generation Work Hours EST Time Zone Monday, Saturday 9 am to 6 pm Budget Monthly Fix Payment $250

    €154 Average bid
    €154 Offerta media
    36 offerte

    I run ReviewMint, an AI-powered platform that writes thoughtful, on-brand Google review replies for restaurants, barbers, dentists, nail bars, garages, and similar independents. My immediate goal is to bring more businesses onto our 14-day free trial at and convert them to one of our paid plans ($19, $49, or $149 per month). You handle outreach entirely on your side — email, LinkedIn messages, WhatsApp lists, cold calls, door-to-door visits — whatever you already know works in the local business space. No access to my systems is required; simply drive prospects to the site and let them self-serve the signup. You'll get full product knowledge so you can confidently support your own customers — answering questions, guiding them through setup, and making sure they se...

    €9 Average bid
    €9 Offerta media
    5 offerte

    Buscamos colaboradores en España para la recomendación y captación de clientes para un software de registro horario y control de jornada laboral. El producto es una plataforma SaaS llamada Time At Work, diseñada para ayudar a las empresas a cumplir con la normativa de registro de jornada laboral en España Web del producto: Qué buscamos Buscamos personas, empresas o profesionales que puedan recomendar o captar clientes interesados en este tipo de solución, incluyendo: Comerciales freelance Asesorías laborales y despachos profesionales Consultores y gestores de empresas Profesionales con cartera de clientes Cualquier persona o entidad con acceso a negocios que necesiten control horario Qué se ofrece Ofrecemos una colabora...

    €17 Average bid
    €17 Offerta media
    6 offerte

    Trabajo con un flujo constante de leads ya filtrados que preguntan por nuestros talleres. Necesito a alguien que tome esos contactos en español, los atienda por WhatsApp (mensajes y llamadas), despeje objeciones y concrete la inscripción. Te paso la información clave de cada programa, calendario y formas de pago; tu misión es transformarla en conversaciones claras, persuasivas y enfocadas al cierre. El seguimiento diario, el registro en nuestro pequeño CRM y un reporte semanal de conversiones son parte natural del rol. Mido el éxito por la cantidad de cupos ocupados al mes y la calidad de tu trato con cada potencial alumno. Si manejas WhatsApp Business, disfrutas explicar beneficios de talleres de soft skills y tienes historial comprobable de cie...

    €14 / hr Average bid
    €14 / hr Offerta media
    29 offerte

    Busco incorporar a una persona que domine la gestión de la experiencia del cliente de principio a fin. Necesito a alguien que se sienta cómodo atendiendo llamadas, respondiendo en plataformas de chat y gestionando correos electrónicos, ya que esos son los tres canales que utilizamos. Mi objetivo principal es la fidelización del cliente: quiero que cada interacción, aunque sea semanal en promedio, se transforme en una oportunidad para fortalecer la relación y aumentar la retención. Para lograrlo requiero: • Comunicación avanzada, tanto síncrona (teléfono, chat en vivo) como asíncrona (correo electrónico). • Capacidad demostrable en resolución de conflictos y soporte técnico, mant...

    €14 / hr Average bid
    €14 / hr Offerta media
    35 offerte

    I’m looking for a single, cloud-based workspace where I can launch ads on Google, WhatsApp and email, then watch every response—WhatsApp messages, emails or RingCentral phone calls—flow into one continuous conversation thread per lead. From that same screen I want to reply, add notes, tag status and see exactly which campaign or keyword generated the contact. Here’s the flow I have in mind: • Campaign creation and optimisation inside Google Ads, plus click-to-WhatsApp and email sends, all triggered from the same dashboard. • Real-time capture of WhatsApp messages, incoming emails and RingCentral call logs (with recordings) and automatic linking to the correct contact. • A unified inbox that shows the full history of each lead regardless of chann...

    €109 Average bid
    €109 Offerta media
    12 offerte

    Necesito poner en marcha WhatsApp Business como canal principal de atención al cliente. Busco a alguien que: • Configure la cuenta desde cero o revise la que ya existe para asegurarse de que todo esté optimizado. • Diseñe y programe respuestas automáticas claras y coherentes con el tono de la marca. • Organice las conversaciones mediante etiquetas que faciliten el seguimiento y la priorización de solicitudes. • Me ayude a definir el proceso integral de respuesta: tiempos, escalaciones y mensajes tipo, de modo que podamos automatizar lo más posible sin perder el toque humano. • Entregue una breve guía práctica (paso a paso) para que el equipo interno pueda mantener y ajustar la configuración en ...

    €108 Average bid
    €108 Offerta media
    28 offerte
    Rental Phone Support Specialist
    2 giorni left
    Verificato

    I DO NOT NEED AI Phone System. I need human to answer call. I’m looking for a dependable customer-service professional who can pick up between 10 – 20 inbound calls a day for my small rental business and keep our booking calendar up to date throughout the shift. You’ll be online from 6:00 am to 7:00 pm Sydney time, answering questions, confirming availability, and making or modifying reservations in our system. Because every caller is a potential repeat guest, fluent English and excellent verbal communication are non-negotiable. You’ll need to listen closely, speak clearly, and leave each caller feeling heard and reassured. Experience with basic booking or CRM software is a plus; if you have worked with tools like Zoho, Guesty, or similar platforms, mention it so...

    €309 Average bid
    €309 Offerta media
    33 offerte

    Sales Agent Opportunity – bed linin products (Tanzania Market) We are an emerging international exporter specializing in high-quality home décor products, including bed linen, cushions, towels, and lifestyle textiles. As part of our expansion strategy, we are looking to partner with dedicated and result-driven Sales Agents across Africa. This is a long-term opportunity for individuals who are serious about building a strong market presence and growing with a reliable supplier. The role involves identifying potential buyers, developing relationships with wholesalers/retailers, and driving consistent sales in your region. We offer attractive sales incentives and growth potential, making it a rewarding opportunity for motivated professionals. Our product range is competitively...

    €69 Average bid
    €69 Offerta media
    3 offerte

    Trabajo con un flujo constante de leads ya filtrados que preguntan por nuestros talleres. Necesito a alguien que tome esos contactos en español, los atienda por WhatsApp (mensajes y llamadas), despeje objeciones y concrete la inscripción. Te paso la información clave de cada programa, calendario y formas de pago; tu misión es transformarla en conversaciones claras, persuasivas y enfocadas al cierre. El seguimiento diario, el registro en nuestro pequeño CRM y un reporte semanal de conversiones son parte natural del rol. Mido el éxito por la cantidad de cupos ocupados al mes y la calidad de tu trato con cada potencial alumno. Si manejas WhatsApp Business, disfrutas explicar beneficios de talleres de soft skills y tienes historial comprobable de cie...

    €398 Average bid
    €398 Offerta media
    20 offerte

    We're growing and looking for commission-based sales partners across Europe. Axyos AI builds WhatsApp automation systems for clinics, salons, gyms, and service businesses. Our systems are already live in the UK, USA, and Brazil and we're expanding. We're not looking for developers or tech people. We're looking for people who know how to talk to small business owners, identify a real problem, and close a conversation. What we offer: - 30% commission on every setup fee closed - Projects range from $1,600 to $2,100 - You earn $400 to $600 per deal (No earning cap) - Full sales playbook, case studies, and support provided This works well if you have a network in healthcare, hospitality, real estate, or services or if you're simply good at finding decision-makers and...

    €1414 Average bid
    €1414 Offerta media
    3 offerte

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