Hello, I've read your offer carefully. I will be very interested in your offer if I find myself eligible for it, I can assure you that I will be able to meet your requirements. My name is Robert, I am a native French speaker with a BAC+3 in Philosophy.
I specialize in customer management for online stores, without forgetting my expertise in English-French translation, transcription and more.
I offer my services in French and English. As experience, I have already assisted for about three years Toundé Hervé Wénon a freelancer who continues his career on this site and on Upwork in customer management for the following shops (emails and Facebook): Rose de Paris, Taille Slim, Derma passion, Cécile esthétiques, Nova prestige and Puppy Love.
I have a very good mastery of drop shipping, I master perfectly the follow-up on Shopify, the refund, the change of address on shopify. I also master Google Suite, Google sheet, Facebook.
I always answer emails in a very short time and I can also manage angry customers to reduce the number of refunds.
Dynamic and friendly, I am very active, polite and enthusiastic, I am online almost all the time, I will be able to answer instantly to your messages as well as your questions and requests. I am in GMT+1 but I can easily adapt to the time difference. I am available more than 40 hours/week.
I would be very happy if you would give me the opportunity to manage your customers because I love this job.
Visit my profile and hire me.
Sincerely
Robert