I Use RedmineReceiveEmails[1] to receive e-mails to create support tickets.
Problem is that user e-mail does not get stored or an user for the e-mail sender does not get created.
I need that when my support crew reply back to the ticket (either via e-mail or via ticket itself), that the one who created the ticket receive a copy of the update as well and can do the same thing.
Please advise.
Please reply only with the following information:
- Solution proposed and why
- Number of estimate hours and project.
- Price
Thank you.
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We have a very strong team who works on web development only. We will surely fulfill all your requirements..Our aim is your satisfaction... I have understood the requirement of your project ..... Our team is very efficient and co-operative....If you want to move further with us on this project...lets communicate personally...
Regards
Sonia Sappal