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    ...freelancer with Azure platform experience for an upcoming project. The proposed scope revolves around the integration of Azure with my MSP business that focuses on IT infrastructure management, network security, and cloud services. I need the solution to include diverse functionalities, including: - Disaster recovery planning, which is crucial for ensuring data security and business continuity. - PBX software for a robust and flexible communication system. - Data backup solutions, to act as the backbone for my data protection plan. - Capabilities for website hosting and software hosting, which are important aspects of my business. Experience with Azure is crucial, and exposure to MSP-related jobs is an added advantage. This project requires specific skills including, Azure in...

    €72 / hr (Avg Bid)
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    10 offerte

    I need assistance in configuring my Grandstream IP PBX system to include call forwarding. Though the specific trigger conditions for this feature aren't necessary, an understanding of how to implement these will be beneficial. Required skillset includes; - Experience with configuring Grandstream IP PBX systems - Knowledge in call forwarding feature The configuration needs to be completed as soon as possible. If you've got the right expertise, don’t hesitate to place a bid.

    €174 (Avg Bid)
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    11 offerte

    ...of your scope. • I am the only end-user. Therefore, the set-up should be tailored around my requirements and preferences. • As for functionality, I aim to utilize SIP trunking, Voice Over IP (VoIP) services, and Multi-Tenant PBX services with FreeSWITCH and FusionPBX. However, I'm interested in leveraging the complete capabilities these tools offer, so your input on additional beneficial features is welcome. To best fit this project, you should have demonstrable expertise with FreeSWITCH, FusionPBX, and Debian server environments. Familiarity with VoIP, SIP, and PBX services is also paramount. Please base your bid on a complete project execution, and if there are any specific details you need to know beforehand, don't hesitate to ask. This request ...

    €139 (Avg Bid)
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    1 offerte

    I am in need of a Wave-based VoIP & PBX application. The application must have essential features at minimum like call recording, IVR and conference calling, file sharing capabilities. However, if you can integrate additional features such as call routing, voicemail, and call analytics, that will give you an upper hand! Ideal Skills and Experience: - Significant experience in developing VoIP and PBX applications. - Proficiency in Wave technology. - Skilled in integrating advanced features into applications. Please apply only if you are ready to provide an immediate solution. I am looking forward to working with a dedicated and talented professional! Please show demo with access so that we can check and tell you our modifications. We have many projects so looking...

    €1033 (Avg Bid)
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    ...Workflow Designer that should output json and debug session Modules/Actions: get_variables_from_api: Implementation of retrieving variables from an API. open_webhooks: Ability to open and configure Webhooks. hangup: Option to disconnect a call. recordsound: Recording sounds during a call. if: 'If' condition action for logical decision-making. dial: Dialing given numbers. ivrmenu: Creating a dynamic IVR menu. playfile: Playing audio files. playvalue: Playing dynamic values. send_sms: Sending text messages. send_email: Sending Email messages voice_mail: voice mail that record message and send it to email if_schedule: Executing actions according to a schedule. spam_blocker: voice captcha to block spam Sequential Workflow Designer Capabilities: Version Saving: Ability to s...

    €1051 (Avg Bid)
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    79 offerte

    I am in need of a state-of-the-art Wave-based VoIP & PBX application. The application must have essential features at minimum like call recording, IVR and conference calling, file sharing capabilities. However, if you can integrate additional features such as call routing, voicemail, and call analytics, that will give you an upper hand! Ideal Skills and Experience: - Significant experience in developing VoIP and PBX applications. - Proficiency in Wave technology. - Skilled in integrating advanced features into applications. Please apply only if you are ready to provide an immediate solution. I am looking forward to working with a dedicated and talented professional! Please show demo with access so that we can check and tell you our modifications. We have many p...

    €1009 (Avg Bid)
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    9 offerte

    I am seeking a specialist to help integrate AWS with our Asterisk PBX system. Key responsibilities will include: -Diagnose and resolve organic AWS to Asterisk PBX connection issues -Assure AWS and Asterisk PBX platforms interface correctly Ideal skills: -Extensive experience with both AWS and Asterisk PBX is essential -Experience with system integration and troubleshooting -Ability to work independently and find creative solutions to complex problems Whilst the specific functionalities and preferences for this project have not yet been finalized, these will be communicated upon initiation of the project. Your experience and suggestions will be valued in these discussions.

    €13 / hr (Avg Bid)
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    10 offerte

    I am seeking a skilled developer who can build an Asterisk solution on Amazon Web Services (AWS). The system should be proficient in handling a load capacity of 10-50 concurrent calls, ensuring efficient performance and high availability, thereby exceeding the traditional communications infrastructure. Key Features: - Providing VoIP services - Enabling Conference Calling - Incorporating Call Recording Preferred Skill Set: The ideal freelancer for this task should be experienced with not only telephony engineering, but also cloud environment configuration. Knowledge in Asterisk operation, VoIP, and AWS platform are absolutely essential. Proven experience in similar projects is highly appreciated. The goal is a robust and scalable Asterisk environment that leverages th...

    €606 (Avg Bid)
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    26 offerte

    As your client, I'm looking for an expert in both public cloud technologies like AWS, Google Cloud, or Azure, and Asterisk, to build a custom environment for my activities. The functionality I'm seeking includes: - Voice over IP - Conference calls - Interactive voice response I expect this environment to handle between 50 and 100 concurrent calls. The ideal freelancer for this project would have extensive experience with both Asterisk and public cloud deployments, and be able to provide examples of similar successful implementations they've undertaken in the past. They should be able to ensure high-quality voice communication, smooth run of conference calls and efficient functioning of interactive voice response systems. Moreover, the freelancer should ensur...

    €512 (Avg Bid)
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    ...create an Asterisk environment within the Google Cloud Platform (GCP). This environment will primarily serve the following critical functions: - Call center operations: Facilitate business communications and manage a large volume of calls efficiently. - Interactive Voice Response (IVR) functions: Integrate an efficient IVR system to assist callers and route calls automatically based on user inputs or chosen menus. The system must be designed to handle less than 100 calls simultaneously while ensuring seamless operation and minimal downtime. Ideal experience and skills needed: - Proficient with the Google Cloud Platform — this project requires deploying services in GCP. - Solid track record in building and managing Asterisk environments. - Understand...

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    13 offerte

    I am seeking a proficient developer or team with experience in VoIP and PBX solutions, specifically ones that leverage wave technology. Below is features list: Crafting a user-friendly interface for an IP Phone system Making a simple IP Phone interface Building an easy IP Phone interface Designing a sleek IP Phone interface Ensuring high-quality standards for audio and video communications Keeping high-quality audio and video Delivering reliable audio and video Achieving smooth audio and video Incorporating essential features such as instant messaging and file sharing Adding instant messaging and file sharing Integrating instant messaging and file sharing Implementing instant messaging and file sharing Please only bid if you have something ready solution which you can show as de...

    €559 - €932
    Sigillata
    €559 - €932
    10 offerte

    Looking for Asterisk implementation engineer who is good at configuring inbound and outbound setup.

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    ...integrations or features. 6. Start with integrating emails and begin working with CRM, while planning to add further integrations gradually. 7. Plan for manual updates between Zoho CRM and external systems until automated integration is established. 8. Evaluate different vendors(Twilio, RingCentral, Ringostat) that offer integrations with Zoho CRM and Freshdesk for telephony options for IVR setup to route calls based on sales or support queries effectively. Inquire about features like phone conversation transcripts and voicemail transcripts offered by telephony the feasibility of integrating existing phone numbers and server information for telephony purposes. 9. Estimate a timeline of approximately two to three weeks to integrate basic functionalities and set up draft

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    Seeking an experienced developer to enhance our existing dongle voice SMS termination system with chan dongle and asterisk on Linux using custom firmware. The main focus will be on three key aspects: voice call termination, SMS termination as well as custom firmware development. While keeping the focus on the dongle voice SMS termination system, you will also need to utilize your Java skills to ensure seamless integration with our Linux server control system. Skills & Experience - Developing firmware - Working with chan dongle and asterisk on Linux - Java programming I invite applicants who can showcase both their past experiences relevant to this role along with any other skills and competencies that might be beneficial for the execution of this project.

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    I'm looking for a...someone with experience in Asterisk and SIP integrations. Key Project Aspects: - Asterisk Setup: Your task will be to set up Asterisk with multiple features including monitor calls + transfer + hang up calls, an IVR system, and call recording. I require a high level of accuracy and efficiency in the configuration of these features. - SIP Service Connection: Additionally, I need to connect Asterisk to a SIP service. We have an AI that speaks and give response to your recorded message. So the idea is to connect this AI to the Asterisk that is connected to the SIP so it can speak with people on the phone. Ideal Skills: - Experience setting up and configuring Asterisk, IVR systems, and call recording - Know...

    €205 (Avg Bid)
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    ...professional to assist in acquiring and setting up a Dinstar PBX system, this project specifically focuses on creating a small office setup - up to 20 users. The primary function required is Call Recording. Skills & Experience: - Proficiency in Dinstar PBX System setup - Technical knowledge on incorporating Call Recording - Experience with small office networks - Excellent problem solving and communication skills Your primary role will involve: - Advising on the best Dinstar PBX system suited for my needs - Performing a hallmark setup of the Dinstar PBX system - Enabling Call Recording - Ensuring seamless functionality for up to 20 users Your task will be deemed successful upon the seamless operation of a Call Recording-enabled Dinstar PBX sy...

    €181 (Avg Bid)
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    I am looking for a skilled Asterisk developer to customize and integrate my existing AI systems into Asterisk. Specific tasks include: - Integrating Asterisk with intelligent speech recognition and natural language processing systems. - Incorporating chatbot functionality for automated customer support. - Implementing AI-powered call routing and prioritization. The ideal candidate should have prior experience in Asterisk customization, AI integration, and development. Knowledge of speech recognition, natural language processing, chatbot technology, and AI-based routing is crucial for this project.

    €51 / hr (Avg Bid)
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    31 offerte

    I'm looking for an experienced Python programmer who understands PBX principles. In particular, your role will require the development of a Telegram bot, with integrated services improving the functionality of Asterisk. This will be a comprehensive project, necessitating precision and a thorough understanding of programming. Key features should include: - Both DTMF and Any Caller ID functionalities. - Implementations for these features should enable Call Recording. - The bot should also provide hold music capabilities, specifically using pre-recorded tracks. Ideal candidates will have a solid foundation in both Python and PBX systems. A background in telecommunications, specifically interacting with Asterisk systems, is also beneficial. Your expertise sh...

    €625 (Avg Bid)
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    In the search for an experienced developer, I require a web2call application based on Asterisk. This web2call should focus on enabling international call capabilities. Specifically, the created application should run adeptly on Linux platform systems. Additionally, the application needs to support one-on-one call functionality for its users. Hence, any freelancer bidding on this project should preferably have: - Proficiency in Asterisk software - Experience with building web2call applications - Knowledge of Linux platform compatibility issues - A background in creating systems for making international calls Your understanding of one-on-one call functionality support will be highly valued in this project. This project will be a significant contribution to connecting people ...

    €299 (Avg Bid)
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    Hi I have a working ipsec tunnel (one host as a client and one host as a server) and I need to make sip calls from asterisk (as a client) to freeswitch (as a server) thru this tunnel. It works outside the tunnel but when I try to use the ipsec tunnel IP I can't hear audio and get call hangup after few seconds. I can provide ssh to both client and server and it's easy to 'switch' between using and not using the tunnel. Please write down the changes that you make. Also please only bid if you have experience with freeswitch. Max 100 euros. Thank you.

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    10 offerte

    I'm on the hunt for a talented male voiceover artist with an authentic Australian accent to bring life to our commercial project. The ideal candidate should possess a captivating voice that appeals to an adult audience, seamlessly blending authority, warmth, and a conversational style to engage listeners. This voiceover will be used in various media, including online platforms and radio, so versatility is key. **Key Requirements:** - Male voice with a genuine Australian accent. - Experience in commercial voiceover work. - Ability to convey complex messages in a clear, engaging manner. - Proficiency in delivering lines with varying tones and styles, tailored to adult listeners. **Ideal Skills & Experience:** - A portfolio showcasing previous voiceover projects, particularly in co...

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    Requiero la instalación y configuración de Festival y Cepstral en varias voces en español, así como hacer la configuración necesaria para que las grabaciones que se están grabando en WAV se graben en wav, todo lo anterior en asterisk 11.25 en Issabel.

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    ...the call minutes of another company. This project necessitates the inclusion of group messaging capabilities, allowing me to send bulk messages effortlessly. Ideal functionalities include: - An easy-to-use system for individuals - Enable users to compose voice messages using IVR prompts. - Implement options for users to review and edit their messages before sending. - Provide IVR prompts for users to customize group settings, such as group names and notification preferences. - Integrate group selection options into the IVR menu for message composition. - Enable users to navigate through their groups using voice commands or keypad inputs. - An option for the recipients to dial back and access the voice message again - Essential voice messaging feature like auto-redi...

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    Busco algún profesional para integrar mi TPV Virtual en llamada telefónica, cobro telefónico en centralita virtual. Es decir, alguien llama a un número fijo, le da opciones de pago según minutos contratados, se realiza el pago en modo seguro PCI con tarjeta. Y el sistema envía la llamada al agente, una vez confirmado el pago, para hablar los minutos contratados. Tengo contratados números fijos en centralita y TPV virtual. Falta la integración en la llamada telefónica.

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    I'm searching for a proficient SIP/Asterisk engineer who has ample experience in performing the following tasks: - Setting up and configuring an Asterisk server - Ensuring that the server is set up for high security and can support telemarketing or sales calls - Adding a specific function of calling and spoofing numbers, to be used exclusively for telemarketing and sales purposes Ideal skills and experience for the job: - Extensive experience with Asterisk and SIP protocols - Past-experience in setting up IVR systems - Understanding of server security measures - Familiarity with telemarketing systems Please provide a summary of your relevant work experience and your approach to this task in your bid.

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    Voip Project Terminato left

    I resolved issues with developed pbx based asterisk with dial plan and fax over sip

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    1 offerte

    ...real-time speech-to-text functionality within the Asterisk ARI, leveraging the snoop channel feature. This project's goal is to create a seamless and accurate method of converting spoken words into text in real-time during calls, focusing on English language conversations. **Requirements:** - Proficiency in developing with Asterisk ARI and understanding of snoop channel operation. - Strong background in AI and speech recognition technologies, specifically tailored for real-time applications. - Solid experience with handling real-time audio streams and converting them to text. - Capable of integrating speech-to-text solutions in a Linux environment; though the operating system choice was skipped, Linux is our preferred platform for running Asterisk. - Ability ...

    €357 (Avg Bid)
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    We have a free pbx box and the phones work but we cannot get a phone to work outside of the network. We need help setting that up.

    €141 (Avg Bid)
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    ...company providing managed wifi, managed video surveillance, MSP and hosted PBX, we require a freelancer or a team of freelancers to help us with consistently updating and improving our services. Areas of focus will primarily be: - Managed Wifi: Although we skipped the specifics on wifi service improvements, it is safe to say that overall enhancements in performance and reliability are essential. Relevant skills in network security, signal coverage, and user management might be required. - Managed Video Surveillance: Practical experience in IP camera systems and cloud video surveillance would be beneficial. - MSP: Familiarity with IT service management and broad knowledge in system infrastructure is preferred. - Hosted PBX: Understanding of telecommunications, VoIP and clo...

    €956 (Avg Bid)
    Urgente
    €956 Offerta media
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    Hello Asterisk Developer - Engineer - Tech, 1. I need an Asterisk auto-attendant - IVR with a TTS text-to-speach greeting generator - plugin. Canned greetings are so last century - customers want tailored greetings in a life-like male and female voice.2. No cumbersome GUI to handle this. I currently have a GUI running my Asterisk Voicemail that is over 10 years old...simple, liteweight and has what I need.3. If you are not experienced with Asterisk, you probably should not you.

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    I'm looking...to access and use their voicemail. - **Extensions Setup:** We need over 10 extensions set up. These should be properly configured and tested to ensure smooth communication within the team. **Ideal Skills and Experience:** - Proficiency in configuring and managing VoIP systems, specifically FreePBX. - Strong understanding of telecommunication protocols and networking. - Experience in setting up IVR, call forwarding, and voicemail on a FreePBX system. - Excellent problem-solving skills and attention to detail. The successful candidate will have previous experience in a similar project and be able to work within a tight schedule. Communication throughout the project is essential, as is the ability to provide suggestions for best practices and improvements based on ...

    €661 (Avg Bid)
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    ...am seeking a developer with experience in Asterisk PBX and PHP to create a custom dashboard that interacts with the Asterisk Manager Interface (AMI). The dashboard should allow real-time monitoring and management of calls, as well as generating reports and statistics on system usage. Required Features: Real-time visualization of incoming, outgoing, and ongoing calls. Ability to initiate, pause, and terminate calls from the dashboard. Generation of reports and statistics on call traffic, duration, etc. Integration with Asterisk PBX administration functions via AMI. Intuitive and user-friendly interface. Required Skills: Demonstrable experience in web application development with PHP. In-depth knowledge of Asterisk ...

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    nesecito crear una configuración en Asterisk la cual todas las llamadas salgan por trunk diferentes estas de forma aleatoria., este proyecto lo nesecito lo mas rápido posible. nota: este plan de marcado tiene que tomar el calleid de cualquier plataforma o aplicación y asignarlo como callerid a la llamada saliente. le dejare adjunto lo que intente, sin suerte, porque no asigna el callerid

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    ...am currently seeking a skilled professional to execute essential configuration changes to my existing Issabel IP PBX setup. The project specifics include: 1. Changing the current SIP provider from Tata to Airtel. 2. Updating IP PBX configuration settings to seamlessly support the new Airtel SIP service. 3. Making necessary modifications to the SIP trunk settings to ensure optimal compatibility with Airtel's service. 4. Configuring additional SIP trunk registrations as required. The ideal candidate should possess proficiency in SIP trunk configurations, with a solid track record of experience in working with both Tata and Airtel SIP services. A clear understanding of Issabel IP PBX setups and the ability to configure SIP settings accordingly are crucial for th...

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    4 offerte

    ...establish an open-source call center system tailored for customer support. This system should primarily be developed using Laravel or PHP and should operate seamlessly on Linux. The core focus will be on integrating an effective IVR (Interactive Voice Response) system to streamline our customer support operations. **Key Requirements:** - **Open Source:** The solution must be open source, with full source code provided. - **Linux Compatibility:** It should be fully compatible with the Linux operating system. - **IVR System:** Priority is given to incorporating a robust IVR system to facilitate seamless customer interactions. - **Support & Training:** Offer one year of support and training for our team to ensure smooth operation and understanding of the system. -...

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    Experiencia en desarrollo y mantenimiento de sistemas con Asterisk, FreePBX, Issabel. Dominar el idioma español.

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    ...perfectly synced includes user accounts and extensions, as well as call routing rules. This guarantees seamless user experience and operational consistency across both platforms. **Ideal Skills and Experience:** - Proficient with Asterix/PBX systems, particularly in backup and synchronization processes. - Strong understanding of disaster recovery protocols and system scaling strategies. - Expertise in real-time data synchronization techniques and tools. - Familiarity with the specific configuration nuances of user accounts, extensions, and call routing within PBX systems. - Proven track record of successfully upgrading systems to newer versions while ensuring data integrity and system stability. This project aims not just at making a functional copy, but also upgrading t...

    €562 (Avg Bid)
    Urgente
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    ...Integrations:** - **Messaging Platforms:** WhatsApp, Facebook Messenger, email, and SMS. Additionally, PBX system integration is required to bridge our voice call capabilities with digital communication channels. - **Features:** Essential features we're looking for include: - **File Sharing:** Ability to share documents, images, and videos across all channels. - **Chat History:** Seamless access to previous conversations for context and continuity in customer support. - **Chatbot Integration:** Capability to integrate AI chatbots for automated responses and assistance. **Ideal Skills and Experience:** - Experience with API integration for WhatsApp, Facebook Messenger, email, SMS, and PBX systems. - Proficient in developing chat platforms with functiona...

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    I am experiencing an issue with the Asterisk 13 Audio upload and volume control API, particularly the volume control function. It is unresponsive and isn't altering the volume at all, despite my attempts to modify it. I've tried rectifying this issue by using alternative extensions to manage the volume, but with no success. The ideal freelancer for this project would have a strong knowledge and previous experience with the Asterisk 13 API, and a solid understanding of volume control functions. Troubleshooting and debugging skills are essential. The goal of this project is to ensure that the volume control functionality works impeccably, and responds accurately to adjustments made.

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    I require an expert to install and configure Asterisk on my Linux system. Specifically, I need the setup to efficiently manage and handle a maximum number of concurrent calls between 21-30. Given that I haven't specified the exact end-user features, my preference is for a freelancer who has comprehensive experience in deploying diverse functionality on Asterisk systems. Key skills: • Strong experience in setting up and configuring Asterisk on Linux platform. • A solid understanding of developing and managing Asterisk features. • Familiarity with call concurrency and optimization for 21-30 concurrent calls. I am looking for a competent freelancer who can ensure a seamless and efficient setup to meet my project demands. If you've got t...

    €20 / hr (Avg Bid)
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    24 offerte

    I'm seeking a skilled professional to create an efficient virtual PBX system with extensive features for my needs. Key Responsibilities: - Setup call forwarding feature to ensure smooth communication. - Implement voicemail functionality, allowing for easy message retrieval. - Enable an auto attendant feature, to direct calls intelligently and effectively. Must-haves for this role: - Experience in setting up and managing complex virtual PBX systems. - Proven ability to implement call forwarding, voicemail, and auto attendant features. This project involves managing over 11 phone lines and requires the capability for international calling. Previous experience with large-scale PBX systems and international telecommunication would be a significant advantage.

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    ...with AWS API and PBX systems to execute a project on a PHP 8.1 platform. The job primarily involves the creation of DNS Zone records for each sub-domain and making dynamic DNS records updates based on PBX activity. Responsibilities: - Create DNS Zone records for each sub-domain in a multi-tenant PBX, using AWS API with Route53 connection. - Update DNS records dynamically based on PBX activity. Key Requirements: - Understanding of AWS API and Route53 service. - Familiarity with PBX systems, PHP 8.1, and multi-tenant environments. - Ability to propose and implement a hybrid mapping scheme for sub-domains to each tenant, using a provided basis. Security: - Implement SSL encryption for API communication. Ideal Skills: - Extensive AWS API Experience. - ...

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    ...solution, utilizing both FreePBX and Asterisk servers to streamline incoming, outgoing, and call monitoring processes. Here's a glance at my requirements with the BSNL SIP Direct Truck : 1. FreePBX AND Asterisk Server Setup: I am looking for an experienced tech consultant who can not only advise but also assist in setting up both FreePBX and Asterisk servers. 2. Custom Bot Development: The bot should be responsible for calling, receiving, and monitoring calls directly from the software with features such as: - Automated call routing - Call recording - Call analytics - Call forwarding - Interactive Voice Response (IVR) - Real-time call monitoring Ideal skills would include a deep understanding of VOIP technologies, especially FreePBX...

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    The default values are MixPBX, VtigerAsteriskConnector i have a voip provider and i would like to add this service on my Yefiforce instance. I will be glad if there is a solution.

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    ...seamlessly with a leading reservation platform. Here are the specifics: - Implement an Interactive Voice Response (IVR) system to guide callers through making reservations. - Design the IVR with user-friendly menus to streamline the reservation process. IDEAL SKILLS: - Proficient in 3CX system configuration - API integration expertise - Experience with reservation platforms (, Airbnb, Expedia) - Knowledge of IVR systems - Understanding of call routing procedures based on business hours PROJECT GOALS: - Create an efficient auto dialler system - Ensure a seamless connection between 3CX and the reservation API - Deliver a high-quality caller experience through the IVR I'm looking forward to working with someone who can efficiently integrate these techn...

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    Icelandic IVR recording project: 1. Number of people: 28 people 2. Recording content: 2 people have a free conversation. Each group of recording lasts about 2.5 hours, and the topic changes every half an hour. Topics are similar to work, family, travel, etc. The speaker needs to call the IVR server through his mobile phone when recording. 8k,16bit 3. Personnel requirements: Half and half men and women, ±5% fluctuation, Age: 18-30 years old 45% ±5%; 31-45 years old 45% ±5%; above 45 years old: 10% ±5% 4. Recording environment: quiet indoor environment Rate: $60 per person; $120 per group. Please note that this rate includes international phone call fees. Transcription: Online transcription of long audio conversation data, adding specific modal par...

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    I am looking for an experienced developer proficient in Asterisk, particularly its API. The role involves integrating an established frontend UI web app with a backend PHP and Asterisk API. Refer to the attached document for comprehensive details. Only respond if you possess strong Asterisk and web development skills. Thank you!

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    Olá, gostaria de implementar um classificador de caixa postal no meu issabel PBX (AMD) atualmente não tem nada implantado.

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    I'm seeking a skilled developer for a crucial integration project involving Asterisk, ERPNext, and Vodaphone API. My main goal is to bolster my customer service capabilities. I'll need an expert who can blend these components seamlessly, ensuring a smooth workflow and real-time interaction that elevates user satisfaction while streamlining my business processes. What I require: - Implementation of Call Recording: Capturing and storing every customer interaction. - Intelligent Call Routing: Directing calls smartly for optimal customer service response. - Detailed Call Analytics: Insights into call patterns to refine our communication strategies. - Real-time Data Synchronization: Keeping our ERP system and telephony platform in perfect harmony, to reflect updates instantly...

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    ...voice artist with expertise in creating professional-sounding British English IVR (Interactive Voice Response) recordings. The IVR system will be used in a hospitality setting, requiring a sleek and professional tone. Though there are no specific phrases to be included, it’s crucial the recording sound authentic and matches well with the nature of a high-end hospitality business. Ideal skills and experience for this role include: • Proficiency in British English • Proven experience in IVR recording, ideally within a hospitality context • Ability to effectively convey a professional tone • Excellent pronunciation and articulation skills Your creative input will be valued in creating a smooth, user-friendly IVR experience for our cl...

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