Client Services :
A. Project checklist/timeline to alert client services, meeting services, and production services of next steps
B. Upload speaker recruitment status
C. Automatically bring duplicate registration information to CS’ attention
D. Upload venue options, negotiations status
E. E-/Fax-Blast capabilities
F. Upload faculty packets
G. Download faculty bios
H. Automatically create FedEx shipping labels and schedule FedEx pick-up
I. Automatically create introduction script
J. Upload current content version
K. Upload faculty speaking assignments
L. Upload content with speaking notes and ARS questions
M. Upload faculty contact list
N. Upload model spreadsheet
O. Upload model instructions
P. Upload program handouts
Q. Download faculty confirmation letters
R. Automatically send weekly Status Report e-blast to the Product Manager and Sales Force
S. Upload, email program handouts to Meeting Services Department
T. Automatically send CS daily activity report
Meeting Services Department :
U. Download model spreadsheet
V. Automatically send W-9 upon receipt from local physician
W. Automatically send Medical Supplies Checklist upon receipt from local physician
X. Download, print program handouts
Y. Upload faculty confirmation letters
Production Department :
Z. Download current content version
AA. Automatically send program book shipping confirmation
Finance Department
BB. Send Honorarium Check Request directly to Finance upon upload of W-9 from speaking faculty and attending nurse
Commercial Supporter :
Product Manager
1. Download ARS data
2. Automatically send weekly status update
Sales Force
1. RMs
Speaker recommendation
Download registrant list
Automatically send request for list of attending sales force
Automatically send dinner invitation
Automatically send weekly status update
2. BDMs
a. Recruitment status
b. Program venue details, maximum capacity
c. Attendee recruitment status
d. Automatically send dinner invitation
Accreditation Agency
CC. Upload CME certificates
Speaking Faculty (local & national physicians):
DD. Upload completed faculty packets
EE. Upload bio
FF. Download faculty speaking assignments
GG. Download content with speaking notes and ARS questions
HH. Calendar that allows a new speaker to request a specific ½-hour time slot for a conference call appointment Mon thru Thurs the week of the program
II. Automatically send product shipping information
JJ. Automatically send confirmation letter to the speaking faculty and attending nurse to include meeting room, air/ground travel confirmation numbers, and hotel confirmation number
KK. Automatically send the local physician’s office assistant shipment instructions for the sample products
Fulfillment Agency (Triple i):
A. Send Physician Samples Order Form directly to Triple i upon upload from local physician
Travel Agency (Baker Travel):
LL. Download list of confirmed program dates, venues and speaking faculty & staff
MM. Upload travel itineraries for speaking faculty & staff, and StrataMed on-site staff
A/V Company (DCS):
NN. Download current content version
OO. Upload ARS data
Live Injection Models (local patient volunteers):
PP. Download assessment questions, upload answers
QQ. Download venue details, pre-program instructions
RR. Automated voice message reminder of program details
Program Attendees (local physicians, physician’s assistants, and nurses):
SS. Automatically send interested parties notification of upcoming program in their area, and link directing them to the registration page
TT. If a program is full, automatically send notification to waiting list upon cancellation
UU. Automatically confirm current state licensure status
VV. Automatically offer Beginner course to registrants with < 3 years of injecting experience
WW. Automatically offer Advanced course to registrants with =/> 3 years of injecting experience
XX. Upload bio
YY. Track past attendance
ZZ. Automatically send program reminder email
AAA. Upload program evaluation
BBB. Download CME certificate