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Completato Pubblicato Apr 23, 2014 Pagato alla consegna
Completato Pagato alla consegna

Hi!

I have a PBX and we want to see detailed statistic on whats going on when we recive calls and we make calls.

I want to connect our PBX API to Geckoboard API so we can see detailed information and have the information presented to us beautifully in Gecoboeard.

What we want to see is:

-Queue statistic

-Avarage waiting time in queue

-How many agents are logged in

-How many are in Queue in our response groups

-Lost calls

-Lost calls avarage per agent

-Avarage length on a call that have been recived

-Avarage length on a call that have been made

-Agents that recived most calls

-Agents that made the most calls

We have several costumers that uses our PBX and we want to create diffrent Geckoboards to different coustomers so this solutions isn't just for one use,

Information on Gecoboard: [url removed, login to view]

I have attached API documentation on our PBX.

Architettura Software Testare Software Web Scraping

Rif. progetto: #5847399

Info sul progetto

1 proposta Progetto a distanza Attivo May 7, 2014

Assegnato a:

helmot

Hello. I'm an expert in working with APIs. I can write a python program to fetch data from PBX API and insert them into Geckoboard. Also I have worked with PBX and other VOIP tools such as GnuGK, ... before. Pleas Altro

$947 USD in 10 giorni
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