Waqas M.

Customer-focused, highly organized self-starter with effective customer-service skills and demonstrated ability to manage technical aspects and pre-sales projects, customer solutions, build relationships, communicate solution strategy and product offerings, and provide technical expertise, support, and training to sales and customers. Resourceful, creative problem-solver with proven aptitude to analyze and translate complex customer requirements and business problems and design/implement innovative custom solutions. * Motivated achiever who exceeds goals, has been promoted regularly, earned highest customer satisfaction rating for the last three years, and has acquired numerous awards. * Articulate communicator who can fluently speak the languages of both people and technology, blending technical expertise with exceptional interpersonal skills while interacting effectively with customers, sales staff, and technical teams; adapt at delivering presentations and demos.