I am a qualified receptionist with skills as an administrative assistant.
For the past two years, I have worked as a Receptionist at Family Clinic. In my previous role, my main responsibilities included handling public interactions (patients/visitors/suppliers), announcing their arrival, and escorting them to their destinations. I was also responsible for call filtering, providing information, taking messages, updating schedules, managing documents, scheduling appointments via email and phone, arranging meetings, managing reception materials, and maintaining inventory. I prepared daily reports and confirmed details with insurance companies via phone or web portals.
I believe I am an excellent candidate for the position, as my achievements and skills align with the desired requirements and responsibilities. Here are a few examples:
- I led a training session on etiquette for the reception team and other departments at the highest level.
- Proficiency in Computer Skills and Management Tools: I was trained to use Phc and Primavera Software in my previous job, although I do not have certificates. I am currently in my second year of Public Administration studies at Eduardo Mondlane University.
- Administrative and Secretarial Knowledge: In my previous employment, I achieved outstanding results and built valuable relationships.