TaylorShaye

Strong administrative professional graduated from WGU with a Masters Degree in Business Administration. I have pioneered a Intermittent Supervisor Program. I am now pioneering a position called a New Hire Experience Lead. In which we take agents and continue building their skills and confidence before releasing them into full production to increase the success of the agent and increase retention. Experienced in Support Representative with a demonstrated history of working in the human resources industry. Skilled in Filing, Phone Etiquette, Team Management, Customer Service, and Microsoft products.