Maureen M. Profile

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$12 USD / ora

oxford,

philippines

$12 USD / ora

Attualmente sono le 10:40 PM qui

Registrato il aprile 21, 2011

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Maureen M.

@o0omauo0o

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$12 USD / ora

oxford,

philippines

$12 USD / ora

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Former Call Centre Operations Manager seeking new opportunities to work from home

Worked in the BPO Industry for more than 10 years, 5 years of which as an Operations Manager, both for in-bound voice, customer service and back-end, non-voice work. Great with client-relation, excellent in customer service, very organized, attention to details is exemplary and can multi-task. Very flexible, can easily be trained and can work under minimal supervision.

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Esperienza

Mediaocean Formerly ColSpace

mag 2015 - Attualmente

Providing Helpdesk support to the world’s largest , independent advertising technology company. Our clients include the most successful advertising agencies, media specialists, media owners, and advertisers. Its mission is to enable advertising agencies to leverage the power of technology in a rapidly changing digital landscape. It is making this a reality through the creation of global, open and neutral operating systems that will benefit and transform the entire industry.

Xerox

apr 2012 - ott 2014 (2 anni, 6 mesi)

BUSINESS PROCESS OUTSOURCING Sales & Retention - Provide overall direction and guidance to the operational activities of the site with the objective of maximizing growth, profitability, and client satisfaction as well as day-to-day leadership and management for all BPO functions performed at the site

ACCENTURE INC.

ott 2008 - gen 2012 (3 anni, 3 mesi)

Responsible for meeting pre-determined performance metrics, improving operating efficiency, developing skills or people particularly the direct reports, building and sustaining good working relationships with client SPOCS, adhering to contract terms and conditions, and performing in assigned capability functions.