Leandro P.

• Bachelor’s degree in Information Systems with focus on ERP systems with 15+ years of experience in IT (development, analysis, support, consulting) • Expert in identifying necessary improvements in the ERP system, as well as analysis of implementations to be applied, using agile methods for projects management, such as Scrum • Strong background in analysis for upgrades and developments to be made in the ERP system, as well as all the infrastructure involving and related to the system, proved by having succeed in several projects of implementations, migrations, upgrades and updates in many different clients • Solid experience in software implementation and development, as well as system analysis for developers’ teams and end-users training to better use the system tools and features • Proven ability of increasing customers’ productivity by providing excellent solutions to problems and implementing new ideas to their business • 13+ years of experience managing and administrating SQL Server and IBM DB2 databases (performance, tuning, security, optimization, backups, refreshes) • 11+ years of experience with Customer Service with focus on ERP systems and technical support • 5+ years of experience with system administration, analysis and consultancy for the Totvs ERP System • 3+ years of experience with Microsoft Dynamics SL 2015, Perceptive Content, Avanti, Hardcat • 2+ years of experience withSAP SuccessFactors, Onboarding, Recruiting, Employee Central, Employee Central Payroll, Learning, RBP Security • 2+ years of experience with server management, hardware deployment, ITIL service management, Active Directory and GPO • 1+ year of experience with network configuration (WAN and LAN), network topology design (Cisco, HP and D-Link) • 3+ years of experience with MS Power BI, GoodData • Fast learner, strong initiative, highly adaptable, results oriented, attention to details, proven interpersonal, analytical, multitasking and problem-solving skills • Superior organization, prioritizing and time management skills, used to handle multiple tasks in busy work environments, ensuring that all deadlines are met