As a 2 years experienced service now developer I can provide you the solution while following in the best practices of serviceNow.
Modulus: ITSM , KB , now platform, scripting, catalogue, business rule, client script, record producer ,script include.
Customize/configure:
• client script,UI action,UI macros ,Business rule , script include, workflows,UI policies.
• catalog, catagories, catalog items and record producer
•notification and notifications email scripts
•access control lists (ACL)
•reports and dashboards
I will provide you above services while following service now best practices . service now is all about quality work and that is what I will provide. you