Gladies C. Profile

0,0

(0 valutazioni)

Stai seguendo

Impossibile seguire l'utente.

Questo utente non consente agli altri utenti di seguirlo.

Stai già seguendo questo utente.

Il tuo piano di abbonamento ti consente un massimo di 0 segui. Cambia abbonamento qui.

Non segui più

Impossibile non seguire più l'utente.

Hai consigliato .

Impossibile consigliare l'utente.

Si è verificato un problema. Aggiorna la pagina e riprova per piacere.

Email verificata.

$3 USD / ora

antipolo,

philippines

$3 USD / ora

Attualmente sono le 6:09 AM qui

Registrato il dicembre 18, 2014

0 Consigli

Gladies C.

@gladiescabus20

0,0

(0 valutazioni)

0,0

$3 USD / ora

antipolo,

philippines

$3 USD / ora

Lavori completati

Nel budget

Nei tempi previsti

Tasso di riassunzione

Customer Service /Technical Support Representative

As a customer service professional, was responsible for addressing customer needs and ensuring they have a good experience. Thus it entails several qualities like active listening, empathy, problem-solving, communication and multi-tasking. Experienced CSR & TSR with over 12 years of experience in the BPO industry.

Vedi tutti i Data Entry Clerks in Philippines

Contatta Gladies C. per il tuo lavoro

Accedi per discutere i dettagli via chat.

Valutazioni

Modifiche salvate

Nessuna valutazione da vedere qui!

Esperienza

51Talk

apr 2015 - apr 2020 (5 anni)

• Provided instruction using textbooks, games and visuals to help improve reading, writing, speaking and listening skills. • Combined students' personal interests with lesson objectives to create student-specific activities • Provided academic advisement and educational guidance for adult learners using constructive feedback. • Facilitated and trained students for IELTS and TOEFL exams.

Convergys

apr 2014 - apr 2015 (1 anno)

• Answered average of 40 calls addressing customer inquiries, solving problems and providing product information. • Managed timely and effective replacement of damaged or missing products. • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.

24/7

apr 2013 - mar 2014 (11 mesi, 2 giorni)

• Assisted customers with product selection based on stated needs, proposed use and budget. • Resolved issues with systems, hardware and telephones quickly and accurately. • Documented all transactions and support interactions in system for future reference and addition to knowledge base. • Submitted service tickets for equipment maintenance requests.