Dinesh K.

I am a completely fluent in the skills of BPO and CRM. I have good experience with BPO and I have been working as a BPO Executive for many years. I have good experience in the areas of Data Entry and English (US). I am having more than 4.5 years of work experience in Software Quality Assurance (QA) and testing web application, client-server, database, enterprise and related project with a wide variety of projects and environments. I am having manual testing experience in design and execution of test cases and scenarios, Defect management and Bug Reporting. I am having very good work experience on different business domains like Health Insurance, Enterprise, Pharmaceutical, Travel and Transport, Logistics and Airlines domain. I am having more than 3 years of experience in performance testing using various load testing tools like Load runner and JMeter. I have played active roles in creation and execution of QA and performance testing practices, test strategies and plans. Enjoy working collaboratively with testers, developers and other team members in testing complex projects and to articulate & fix critical production performance issues.