Angel R.

I am an experienced Customer Support and Virtual Assistant and have performed multiple activities during my 6 years of working experience . For example: -Answer emails and phone calls from customers. -Make travel arrangements. -Schedule appointments. -Make cold calls to generate leads from a provided spreadsheet. -Create content to post on the company’s social media channels. -Conduct online research to find address and contact details for a given list of companies. -Prepare presentations according to instructions given. -Organize communication via emails and phone calls -Provide customer service as first point of contact -Organize meetings٫ travels and accommodations -Manage contact lists and organize managers’ calendars -Create and review customer spreadsheets and keep online records -Conduct market research and report on the results -Prepare presentations -Help employees with their administrative queries I have learned all the skills while working and during my studies.