370631 Kayako Support Desk Email Issu

Completato Pubblicato Nov 29, 2009 Pagato alla consegna
Completato Pagato alla consegna

Our Kayako support desk is not currently sending email replies to tickets WHEN WE REPLY VIA EMAIL (email parsing). The user gets the automatically generated reply when they submit a ticket and then will not get a reply unless we log in and post it.

Ideally we'd like to be able to reply via email however it seems that this feature is no longer working for us (it used to work perfectly)

This should be a VERY simple job for someone experienced in setting up Kayako.

Odd Jobs Installazione Script Amministratore di sistema

Rif. progetto: #2116473

Info sul progetto

1 proposta Progetto a distanza Attivo Jul 11, 2012

Assegnato a:

wncAndy

As discussed.

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