Surender Panthri
SKILLS
• MS Office Suite, MS Visio, MS SharePoint, MS Virtual Source Safe
• Camtasia Studio, WebEx, SnagIt, Adobe Captivate, and Articulate
EDUCATION
1998-2000 University of Pune
Master of Communication Studies
Specialization: Media Research
1993-1997 University of Delhi
B.A. (Honours), English
CAREER SUMMARY
June 2011 to date Manager Business Development (Proposals), VFS Global Services
Profile:
• Responsible for management of bids submitted to Government agencies
• Analysis of technical requirements and functional specification (RFP/RFI)
• Developing proposals based on inputs from the Operations and other teams
• Quality assurance to ensure accuracy of information and adherence to company standards
May 2008 to June 2011 Technical Writer, BNY Mellon I.O. (India) Pvt. Ltd., Pune
Profile: Creating Enterprise Application Training, Process Training and Standard Operating Procedures
• Needs, Audience and Content Analysis
• Project Planning: requirements analysis, identifying stakeholders, scheduling, setting up
project and issue logs, reporting progress status and manage escalation, establish scope and
methodology for review and sign-off cycle, obtain sign-off
• Supporting L&D activities for business transition and creating e-learning solutions: conversions,
process simulations, WBTs and CBTs
• Creating Technical Documents: Standard Operating Procedures, system manuals, user guides, and
help files
• Creating business process and system data flow diagrams
October 2007 – May 2008 Lead Content Developer, Tata Interactive Systems, Mumbai
Profile:
• Lead a team of content developers for completing a major e-learning project for one of the
largest players in US telecom industry
• Content and audience analysis
• Instructional design: design module templates comprising text, layout, graphics, and animations
• Creating parsing and micro design documents
• Review of modules completed by content developers
• Working with graphics and systems teams to create graphics and other interactive elements
• Perform usability testing
• Supervision of production activities to ensure that the modules delivered to the client are free
of errors and meet the standards specified in the SLA
Dec 2003 – May 2006 Corporate Communication Officer, N.H.P.C. Ltd., Kolkata
A Govt. of India Enterprise involved in Hydro Power development.
Domain: Public Sector/Power
Profile:
• Managing media relations on behalf of six hydroelectric projects under the regional office,
Kolkata
• Writing and distributing press releases
• Work with vendors to create designs for all internal publications and communication collaterals
• Working with advertising agencies for producing advertisements and collaterals
• Writing advertorials for external publications, and feature stories for in-house journal
• Writing white papers on technical subjects based on hydroelectric engineering
• Writing speeches for senior management
• Preparing business and training presentations
• Organizing events
Jun 2003 – Dec 2003 Assistant Editor L.B. Associates., Noida
A Noida based contract publishing house
Profile:
• Writing features, interviews, and stories on current and business affairs
• Editing and copy writing
• Creating design and layouts with the graphics team
• Editorial co-ordination for publication of quarterly magazine ‘Diplomatist’ and other souvenir
publications
• Liaising with subject matter experts to source articles
Jun 2000 – Jun 2003 Free Lance Writer
Profile:
• Copy Writer, Archies Greeting Cards, New Delhi
• Translator, VPS Multimedia
• Production Coordinator & Dialogue Writer, Nimbus Communications
• Dialogue Writer, Cinevista Television
• Dialogue Writer, Shobhna Desai Productions
• Script Writer, Balaji Telefilms
• Content Developer & Script Writer, Zee Interactive Learning System
