Virtual Assistant and Data Research & Processing --
My experience includes: 3yrs in the call center industry, 6 years in the Software Engineering field and a year in the network and systems maintenance field. Other skills are: Requirements Analysis; SDLC; Software Project Management; Defect Management (Coordination & Tracking); Design Analysis, Configuration and Testing of bug fix and enhancements made to the supported application suite; and Software Testing experience. Resolve complex problems and constantly look to significantly improve processes and programs within the area of specialization.
Works with email, daily reporting, Microsoft Office products (i.e . Word, PowerPoint, Excel), MS Visio, MS Outlook, Thunderbird, and Social Media (i.e. Facebook, Twitter, Pinterest & Instagram).
Photo & Graphics Editing (novice) --
Owns an online crafting business that personalizes and customizes candle prints, invitations and notepads --> FB: /hearts2bind