Johanna M.

I’ve been working with the Callcenter industry for 12 years and I was then a dedicated Customer Service Representative with motivation to maintain customer satisfaction and contribute to company success and I am also a results-driven employee with proven ability to establish rapport with clients. Positions I have had successful experience in are: Billing and Collections Representative, Administrative Assistant, Filing Clerk, Account Representative, Customer Service Representative,Telemarketer, Data Entry Clerk, Virtual Assistant,Account Representative, Project Manager and Quality Specialist. In line with my Telemarketing experience, I’m expert in navigating softwares or dialers like; Google Docs Spreadsheets,My Google Drive,Vicidial CRM Tool,MS Excel,Eyebeam,Mojo Dialer ,Boomtown,Top Producer,Vulcan,Xlite,Zoiper and other types of dialers. Most of my Accounts handled were Freight and Trucking, Insurance,Manufacturing and wholesaling businesses and my specialty is with Real Estate