Immagine di profilo di claudiocianca
@claudiocianca
Membro dal 20 maggio 2018
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claudiocianca

In linea Non in linea
Italian mother tongue and very good knowledge of English language. Used to work for multinational companies. I'm also an instructor on several matters, in both languages.
$20 USD/hr
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0.0
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Portfolio

Recensioni Recenti

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Esperienza

Freelance: consultant and trainer

Oct 2009

Two main focuses as freelance: consultancy and teaching. As consultant, he has worked in a Sales and Marketing role, mainly for telecommunications and renewable energies companies. As instructor, he has taught for several companies, such as Avaya, Sumaria Networks, Hewlett Packard, The Training Associates, Rational Selling, Alchemilla, Delco spa, Westcon, Vacallo Municipality, Ultimate Knowledge, LPW.

Product Marketing Manager

Oct 2008 - Sep 2009 (11 months)

Into the EMEA Marketing team he was responsible for the Avaya IP Telephony and Unified Communication portfolio; in particular about the voice and video endpoints.

Product Manager EMEA

Oct 2002 - Sep 2008 (5 years)

In this role he was the point of contact (inside the PM team) between the R&D in the USA and EMEA region sales force (internals and BP's). My responsibility was the Avaya Unified Communication portfolio roadmap; so from the project conception and approval, through the product tests, to the launch on the market, to the knowledge transfer to services and sales, till the end of sale declaration.

Product Manager Italy

Oct 2000 - Sep 2002 (1 year)

In these two years he was in charge of building and leading a little team of Product Management in Italy, in a tied relationship with the Marketing and Sales teams. My challenge was to “guide” the vast Avaya portfolio, from IP Telephony to CRM, to the correct and efficient introduction on the Italian market.

Sales Support Engineer

Oct 1996 - Sep 2000 (3 years)

My role was the technical sales support, including customer demos, bid answers, economical proposals, etc.

Senior Customer Engineer

Mar 1990 - Sep 1996 (6 years)

He was responsible for the technical service of telecommunication devices for voice and data traffic. My duty was to provide the best level of maintenance service and technical efficiency to the company's customers.

Junior Customer Engineer

Feb 1986 - Mar 1990 (4 years)

He was in charge, in a team covering the central and south Italy, of hardware maintenance of mainframe, minicomputer, PC, peripherals and software.

Technical Engineer

Sep 1984 - Feb 1986 (1 year)

Technical maintenance of computer hardware and software

Istruzione

Diploma Electro technical Engineer - I.T.I.S - Antonio Meucci

1976 - 1981 (5 years)

Qualifiche

Telecommunications (1995)

Telecom Italia school S.S.G.Romoli – Aquila

Telecommunications training (2 months)

Interpersonnel communication techniques (2000)

CEAV Institute – Rome

Interpersonnel communication techniques

Marketing technique and tools (2002)

SDA Bocconi University– Milan

Marketing technique and tools (2 sessions 4 weeks)

Certificazioni

  • Italian 1
    95%
  • Italian 2
    95%

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