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$7 USD / ora
Bandiera: NICARAGUA
jinotepe, nicaragua
$7 USD / ora
Attualmente sono le 8:33 AM qui
Registrato il maggio 2, 2017
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Christian C.

@Chrisp505

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$7 USD / ora
Bandiera: NICARAGUA
jinotepe, nicaragua
$7 USD / ora
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Tasso di riassunzione

Reliable & Performing CCR Agent at your service.

Welcome to my Profile. It is an honor to say that I am a highly top rated freelancer. I cherish new challenges and overcoming obstacles. I am a well-rounded person that loves learning. I like to analyze with due diligence the decisions I make. I am a dependable person, that is adaptable, self-motivated and self-guided. I am passionate about helping people and increasing results. I'm determined to help solve problems both for my clients and customers. I have helped improved customer experience and phone interactions improving customer & client satisfaction. I have 6 years of experience in the customer service, technical support, and sales department. I also have filled other positions like data entry (6 years), and virtual assisting. I embrace being productive, providing great quality service, attentive, and performing my duties. My top priorities are always building a relationship with customers and clients.

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Valutazioni

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Esperienza

Insurance Quote Processing,

FloodSimple Insurance Services
mag 2018 - ago 2018 (3 mesi, 1 giorno)
• Processed insurance quotes on a daily basis. • Processed about 10 - 50 quotes a day. • Learned to process quotes quickly within a few amounts of training. • Provided 3 types of quotes for 3 types of flood insurances. • The team was impressed with my responsiveness, quickness and carefulness when processing the number of quotes with great accuracy. • A new task was given to me to process renewal and cancellation quotes.

Concierge/Chat support and Team Leader

Riley
nov 2017 - mag 2018 (6 mesi, 1 giorno)
• As a team leader was responsible for agents taking there necessary breaks, and lunches. Monitored agents performances and when required to provide additional training to those agents struggle meeting the SLA. • My conversations were top rated to every customer with the best feedback coming from the client. • Handled when understaffed about 30- 50 chats in an hour.

Customer Service Representative

Jevons Property Management
nov 2017 - mag 2018 (6 mesi, 1 giorno)
• Routinely handled prospects general inquiries such as Rental lease agreement timeframes? If rental history was necessary, If credit score was necessary etc. • Handled calls from tenants issues like complaints, lease reinforcement, waiving late fees, Maintenance request, accounting issues, payment issues, and move out request. • Worked with App Folio processing move out requests, guest cards follow up, removing late fees, maintenance request, and ledger details.

Certificati

Rockwell Institute - Certification

Real Estate
2017
Property Management: Finding and Keeping tenants was a course which i was able to learn on understanding leases, methods of marketing, techniques in finding and keeping tenants. To analyze review and evaluate each scenario to provide the best service as a property management customer service.

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