Zendesk Expert Customer Service Representative for Dropshipping E-commerce Store

Completato Pubblicato 5 anni fa Pagato alla consegna
Completato

We are looking for an expert customer service representative with experience working in E-Commerce with China dropshipping system. We currently have one member on our customer service team and we are looking to add a new member.

You will be trained by our current customer service representative. When you apply, include the word blue and tell us about your previous customer service experience.

Requirements:

- Experience using ZenDesk

- Experience doing customer service for Dropshipping & E-Commerce stores

Responsibilities:

- Respond to customer requests on ZenDesk in perfect English

- Issue refunds according to our refund policy

- Re-send products to customers when needed

- Respond to all customer inquiries quickly and accurately (within 2 business days, preferably 1)

- Communicate on Skype daily with our support team - Display a high level of professionalism at all times

- Create Zendesk marcos for future possible scenarios to speed up the workflow

Servizio Clienti Supporto Clienti Assistente Virtuale Zendesk

Rif. progetto: #18605086

Info sul progetto

9 proposte Progetto a distanza Attivo 5 anni fa

Assegnato a:

itsmugunthan

Hi there! **Experienced with Zendesk customer service platform **Worked on a Dropshipping Ecommerce website (Based in USA) https://www.freelancer.com/projects/ecommerce/Need-CUSTOMER-SERVICE-assistance-for/?w=f Altro

$8 USD / ora
(51 valutazioni)
7.0

9 freelance hanno fatto un'offerta media di $6/ora per questo lavoro

jonna88

Hello, how are you? My name is Jonalyn but you can call me Jenna. I am from Philippines and working at home as a virtual assistant. I saw your job post and wondering if you have time to discuss about this right now? Altro

$5 USD / ora
(56 valutazioni)
7.0
najimru

Blue You will be trained by our current customer service representative. I need training for one or two days. As I'm working here as data entry admin for 3 + year. So it will not take me to much time to learn an Altro

$8 USD / ora
(12 valutazioni)
6.1
Dekin3

Hello, Customer support service? Seems easy to me. Kindly provide me with more information so that we can discuss. Thanks. Blue

$8 USD / ora
(6 valutazioni)
3.0
onlyforwork

Dear concern. I have experience using Zend desk as I work as a customer service manager for an eCom site before. But I didn't work for any drop shipping site. But I have vast knowledge about the China-based shop shi Altro

$6 USD / ora
(2 valutazioni)
2.9
infozisan

Hello, I have got experience in zendesk tawk to , with a lots of live chat server. please allow me to talk with you in details about this job AS i can be your best match for this job. waiting for your response

$5 USD / ora
(0 valutazioni)
0.0
kristellferrer

I have been in the industry for more then 5 years. I graduated advertising and marketing arts in the university. I have been a Virtual Assistant, SEO, Lead Gen, and ESL instructor. I will make sure to do my best.

$6 USD / ora
(0 valutazioni)
0.0
Smartredac

Greetings, I am a professional customer care. I have a lot of experience in dropshipping. I know how shopify, oberlo, zendesk work. I know how to create macro on zendesk, standard messages on gmail. I am polite Altro

$5 USD / ora
(0 valutazioni)
0.0
FaheelAn

Respected Sir/Madam, I have experience as a customer support representative. I have previously worked as a customer support representative for 6 months in a reputable company. I can fill in this position for you as a c Altro

$4 USD / ora
(0 valutazioni)
0.0