Hi there,
Good day!
My name is Michaela and I used to work as an Email Support from an International Transportation app (Uber), gaming company (War Dragons), chat support for a US Telco Company (AT&T) and a Customer Service Representative for an online bookstore (Barnes and Noble) as well as a Content Moderator for a social media application (The Swift Life).
I am very well versed in English communication and have excellent listening and typing skills, which gives me the edge of having the ability and knowledge needed for this job. I used Zendesk for a very long time in terms of handling email concern and LivePerson for chat as well as other tools to assist customers efficiently.
I am very fluent in both verbal and written english and can communicate clearly what thought I have in mind. I can multitask, like support multiple chats while answering emails, without compromising the quality of the service I am providing.
I am very flexible, fun, and teachable. And most of all, I always provide results on or even earlier than the given deadline.
I am also willing to start immediately if needed.
Hopefully, you find this proposal interesting.
I'm looking forward for a positive outcome to your response.
Best Regards,
Michaela