Desktop Support
$14-30 SGD / ora
We have a need for a freelancer who is able to be deployed on an adhoc basis to various sites in Singapore. Remuneration is very competitive with market.
Below are the job responsibilities:
• Accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding basic network/desktop/laptop support, Printers, PDAs, Blackberrys, and LAN cable drops
• Swap‐Out and, troubleshoot software issues; Reimaging computers/hard drives
• IMACD function including installation and decommission
• Backing up and restoring user data where requested
• Assist Service Desk/Remote Desktop Support teams for hands and feet coordination efforts
• Assist on Incident and Problem Management activities
• Taking ownership of issues through to resolution on all appropriate requests
• Categorize and prioritize end user support requests (Incidents) and Service Requests by utilizing ticketing system to track tickets and provide up‐to‐date status and information
• Move equipment associated with escalated help desk Incidents and Service Requests
• Performing asset inventory activities where requested as well as manage the disposal of the asset to a 3rd party contractor
• Provide support, setup, test, training, logistics and maintenance of all required Workstation and peripheral equipment at the site. Incremental labour and incidental travel expenses shall be funded by Client (e.g. meals, travel, and lodging) in accordance with the Agreement
• Adhere to ticket response and resolution SLA’s as agreed upon.
• Basic understanding of DHCP, DNS, IP addressing and sub netting & Basic understanding of fixing Wireless LAN, Ethernet desktop configuration issues
Rif. progetto: #16158520
Info sul progetto
41 freelance hanno fatto un'offerta media di $22/ora per questo lavoro
I have experience, I have great English skills. I am a quick worker. I have a great eye to detail and I am a quick worker.
I would like to have an opportunity to work for your project as i believe i can complete your project within the time and quality will be assured as per your requirement. I am Technical Expert having experience of 1 Altro
Dear Hiring Manager, I’d like to be considered for your Project. I’m a System Administrator with a strong background With Installing, Migrating, Configuration of Windows Server, MS 365, Exchange Server, PowerShell sc Altro
Worked as Desktop Support tech over 4 years for different sectors. Great customer service and willing to learn
Providing advanced technological assistance to attend incoming calls by using IT Helpdesk handset or remote desktop assistance. Ability to support existing technologies, provide client support both internal and externa Altro
i am a hard working guy. i need this project to use my skills and brush up my knowledge. i will try to accomplish this project as soon as possible
We have a pool of qualified resources, who can provide services of below activities. server admin desktop admin network admin AWS admin Office 365 admin Network Admin Our operations are 24*7