General Labour

Chiuso Pubblicato 7 anni fa Pagato alla consegna
Chiuso

Responsibilities

Multi-tasking may be a challenge for some, but if it's your kind of challenge,

this role may be perfect for you. As a Customer Service Representative, or as

we like to say, Customer Service Specialist, you'll be a problem-solver,

salesperson, device technician, billing expert and more-all while being

positive and professional. And you'll also be a hero when you solve our

customer's challenges.

Actively listen to each customer with patience and courtesy.

Use your troubleshooting and problem-solving skills to come up with

solutions.

Use your great communication skills to resolve customer's device, billing

and service concerns.

Excite customers about how new solutions can positively impact their lives.

Build customer relationships-earn their loyalty and trust by being polite and helpful.

Maintain accountability for 100% customer satisfaction in resolving

customer issues about billing, products, services

Maintain a positive attitude when working with frustrated customers

Use multiple online resources/computer systems, and integrate information

to solve customers’ problems

Adapt to changes at work (products, services, policies, etc)

Provide basic troubleshooting on service and equipment issues

Adhere to a structured schedule/shift

Follow dress-code expectations

Additional info as relevant to location

Experienced employees can earn a salary and target bonus of ($35K + 5%

short term incentive)

$8000 Tuition assistance

50% off Employee phone program services & 35% off accessories (up to 7

lines)

401k (day one) dollar for dollar match up to 6%

Annual Profit Sharing Opportunity, up to 3%

Benefits day one (medical, dental and vision)

Fun atmosphere (music playing, themes, contests, etc)

Cafeteria, Incentive Room, and Recreation area

Qualifications

Must have:

At least a two-year degree or one year of relevant experience.

Flexible schedule availability to work evenings and weekends.

Better yet, you'll also have:

Customer service experience, of course, and if you've handled billing and

equipment questions, that's a big plus.

Experience solving customers' problems in a call center [url removed, login to view]

are tech-savvy and know how to use that knowledge to find solutions while

focusing on one customer at a time.

NOTE :

38$ to 41$ per hour.

Must be Authorized to work in United State Of America with Mr Kenneth Bush .You are required to have a Google hangout account messenger set up then Sign in to your Google hangout chat on Gmail and add Mr Kenneth Bush for further briefing .

Supporto Clienti Vendite Telemarketing Gestione Telefono

Rif. progetto: #13397863

Info sul progetto

2 proposte Progetto a distanza Attivo 6 anni fa

2 freelance hanno fatto un'offerta media di $42/ora per questo lavoro

clevery

I read your post and have some questions to you I am a professional mobile/web developer I am looking for a longterm great working with my best service Hope to chat with you for more details. Thanks

$44 USD / ora
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