Hello,
I am an Experienced Server Administrator with more than 6 years of experience in Web Hosting Industry. In my recent position in a Server Management Company as level 3 Server Administrator, I am involved in managing the team, troubleshooting issues with the servers, monitoring and managing all the servers,fixing DDos attacks towards shared servers, fixing the issues of customers and interact with them using tickets and live chats, creating and configuring new servers etc.
I'm a cPanel Expert and my experience is as follows,
o) Good in English (Though not a first language)
o) Experience in Hosting Industry for more than 6 years
o) Experienced in WHM/cPanel, Plesk, Direct Admin, zPanel, CentOS Web Panel
o) Expert in all type of server migrations
o) Mostly used Help desks are WHMCS, Articdesk, Kayako, Vison, Hostbill etc
o) Good in handling Server Monitoring
o) Experienced in fixing Exim Spamming issues in both Shared and Dedicated Servers.
o) Good in handling Abuse Tickets
o) Able to produce Live Support
o) Knowledge of Linux Shell (bash) and Shell Scripts
o) PHP and MySQL Programming skills
o) Worked in and having good knowledge about Virtualisation (SolusVM, Virtualizor) HHVM (OpenVZ, Xen, KVM)
You can Contact Me via,
Skype: charlsjoseph222
Email: charlsjoseph222 at gmail