Hello , I have work experience regarding Customer Service. I have worked for companies like AOL , Microsoft Store and CentMobile where I had provided support for customers via 3 channels : live chat , e-mail , inbound and outbound phone calls/I have patience with customers , I understand their issues and frustration , I always keep calm and try to deliver to the customer the best solution as possible. I know how to actively listen to them and also how to dialog with different nationalities of people : I worked with people form US , Africa and Uk. Thank you