Customer Support for Digital Projects

Hello Mathew. We have worked on Groove, helpscout and Zendesk for different employers in the past. I wanted to ask if you have templates ready for usual questions or it has to he customised everytime? Best, Aisha

In order to make your project a success, you need someone who has ample knowledge and a keen eye for detail, both of which I have. I read and understood your requirements and can start the work asap. I am sure i will be best suitable for this position since i have good experience in handling customer care work, I have handled customer care for companies - Altius technologies ( they provide templates through knowledge base ) and Blisstel communications Support ( handled calls as well as tickets via fresh desk) . Iroams network ( ebay, amazon and santa medical ). Can do a trial period of one week , if you are satisfied you can hire me for long term. I also would like to know how many hours of work a day..So i hope you would open a PM to discuss about the work . Regards, Ponsi

Hey :) I am interested to provide support to your customers daily. I already worked for few companies by using Zendesk. I will make happy your customers by solving all the tickets. Thank You, Faisal Ahamed