Dear williamsavige, I hope you are doing well. I have reviewed the project requirements and would like to offer my services. I have outlined my skills below, kindly go through it and please let me know if you have any questions. CORE EXPERTISE: 1)MS office and Compatible suites 2) Very well aware of Fireshot and MWSanp. 3)I have more than five years of experience as a Customer support associate, so I have strong command over English Language. 4)Web research/Market research 5)Photoshop and coral draw,so can design mailers as well. I do use Skype and whatsapp frequently,so can be reached instantly. I am one of the most highly rated service provider on freelancer.com and have a proven record of professional association with all my clients, I can render you my services as long as you want. If you have any queries,then please feel free to let me know. best, Ankur