Helpdesk Customer support -Philippines

$30-250 USD

Chiuso

Pubblicato

più di 6 anni fa

$30-250 USD

Pagato al completamento

No Phone, No emails, Only managing tickets on helpdesk. Need coverage between 5 am PHT to 9:30 AM PHT (4.5 hours , 7 days a week). Long Term - Ongoing. May get increased to 24/7 support agreement. Business to business communication. Lower bids preferred. Requirement :- Excellent communication skills (No voice calls to customer required. Only writing skills). Excellent customer service/soft skills. Must have good internet service and Laptop/desktop computer. Should be open for V*Removed by Admin as it encourages offsite communication which breaches our Terms of Service * Description:- Work includes monitoring ticketing helpdesk and managing customer tickets during this time. Flow of ticket is minimal during this time and hardly anything comes during this time. But we need someone to cover this time to complete the 24/7 service support agreement that we have with the client. You will be working closely with the existing team that covers the rest of the day and night. :

Customer Service

Customer Support

Odd Jobs

Rif. progetto: 15404743

Info sul progetto

37 proposte

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Attivo 6 anni fa

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37 freelance hanno fatto un'offerta media di $197 USD

@amazingrich

Hi Sir, I would like to do this job. I can be online almost 24 hours and I am well experienced in managing tickets. Customer service is my expertise. Relevant Skills and Experience I have good customer service skills. It is the ability to deliver the service expected by both the company I am representing with and the customers or clients. I am process oriented. Proposed Milestones $155 USD - After the evaluation of the employer Additional Services Offered $100 USD - chat handling $100 USD - Quality Analysis $100 USD - Team Management

$155 USD in 12 giorni

5,0

(1 valutazione)

2,0

@liloandmay

Hi there! I am May from the Phillipines! I would love to do this job for you. Anyway I am a full time mother of an eight-month-old baby girl. I'm looking for an opportunity to work on someone I can show my talent. I have 5 years working experience as a sales consultant until I have decided to quit because I wan't to be on hands with my baby. Now, I am looking for a career I can do while I'm at home. I already have a costumer service experience once outside Freelancers. My loyalty and commitment is guaranteed. I'm willing to work on a flexible time, and willing to work long term. Just let me know what else you needed to know about me, or is there anything else I need to proviee to be awarded for this project. I have a 5mbps LTE internet connection provided by Globe, and a laptop with updated OS, if this is necessary. I love to hear more from you. Thank you for considering my proposal. Sincerely, May VL

$222 USD in 30 giorni

5,0

(1 valutazione)

1,3

@ArvinderSand

Following are the points to consider that matches your requirement and my qualification 1. Already into customer support and administration from past 8 years 2. Very well aware of the email support Relevant Skills and Experience Administration Support Customer Service manager Time Management Proposed Milestones $277 USD - Administration Support, Customer Service manager,Time Management Customer Service manager If required at the later stage

$277 USD in 5 giorni

4,9

(2 valutazioni)

1,0

@august02ps

I can manage the tickets for the helpdesk for the 4.5 hours in the time zone mentioned above. Relevant Skills and Experience I have around 6 years of experience in customer service , I can address all the customer's query and complaints over the chat , phone or e-mail and when ever required Proposed Milestones $155 USD - As per the requirement or agreement on daily or hourly basis

$155 USD in 3 giorni

0,0

(0 valutazioni)

0,0

@mxeka17

I am an electronic engneer and i am interested to work for you Relevant Skills and Experience i have many good skills on computer. for more contact me :) Proposed Milestones $35 USD - i am ready

$35 USD in 3 giorni

5,0

(1 valutazione)

0,0

@stonliner

I am a University Graduate, holding an M.B.A in Finance, as well as I have experience as Customer Support/Social Media Manager/ Chat Operator. Last 1.5+ years I worked on various freelance project. Stay tuned, I'm still working on this proposal.

$200 USD in 30 giorni

0,0

(0 valutazioni)

0,0

@vijayratiya

I have 4+ year experience of Help Desk support.. just ping me So I will prove myself.

$30 USD in 2 giorni

0,0

(0 valutazioni)

0,0

@mavic028

I can do the job. Send me the complete details of the project. Hoping of working with your company soon. Relevant Skills and Experience I have the writing communication skill. Proposed Milestones $155 USD - 100%

$155 USD in 3 giorni

0,0

(0 valutazioni)

0,0

@JoannaGonzales11

I can finish the project on time and I follow instructions clearly and carefully. I have all my time to make the project and I also do have all the resources to make the project Relevant Skills and Experience Researching, article writing, proof reading, editing, presentation making Proposed Milestones $138 USD - Researching, article writing, proof reading, editing

$138 USD in 1 giorno

0,0

(0 valutazioni)

0,0

@TenbyL

Although I am not in the Philippines, this is an asset because the hours or work are perfect for my timezone. I will be awake and available to monitor and respond to any incoming tickets. Relevant Skills and Experience I have over 10 years experience in customer support, and am able to respond professionally to any incoming tickets. I have a new laptop and very fast internet. Proposed Milestones $222 USD - Per monthly

$222 USD in 3 giorni

0,0

(0 valutazioni)

0,0

@nikkivera009

A proposal has not yet been provided

$111 USD in 5 giorni

0,0

(0 valutazioni)

0,0

@zedrely

Pick me and I'll do the task in a way that no other can. I know how to follow instructions and I am a fast learner. Simple as that. Relevant Skills and Experience Great computer skills Excellent Communication skills Great interpersonal skills Proposed Milestones $122 USD - I don't know what this is. So blah! Additional Services Offered $6 USD - Transcribing, Subtilting

$122 USD in 3 giorni

0,0

(0 valutazioni)

0,0

@sajedshaiq

It’s clear that you’re looking for someone who is extremely familiar with the responsibilities associated with the role, and can perform them confidently. We can do this :) Relevant Skills and Experience Competent in Server Administration/Management. Installation of all types of Software packages on all flavors of Linux distro. Working experience with all types of control panels and plain Servers. Proposed Milestones $127 USD - Monthy No

$127 USD in 3 giorni

0,0

(0 valutazioni)

0,0

@malleshmadhu79

A proposal has not yet been provided

$277 USD in 30 giorni

0,0

(0 valutazioni)

0,0

@kazelm03

Hi! I believe that I am qualified for this job since I have the skills and requirements you need. Relevant Skills and Experience Average written English and customer service Proposed Milestones $222 USD - Customer support

$222 USD in 30 giorni

0,0

(0 valutazioni)

0,0

@cjtoboso

A proposal has not yet been provided

$222 USD in 5 giorni

0,0

(0 valutazioni)

0,0

@myrapinga

A proposal has not yet been provided

$166 USD in 3 giorni

0,0

(0 valutazioni)

0,0

@CharmineB

I'm very interested on your job post. I have been a customer service representative for 5 years. I have an excellent multitasking skills and I'm very keen to details. Relevant Skills and Experience Customer Service Proposed Milestones $222.22 USD - Customer Service Skills

$222 USD in 3 giorni

0,0

(0 valutazioni)

0,0

@Otupus

I'm a full time freelancer, strongly motivated and devoted, able to establish good working relationship with a range of people. I can and will deliver great result with a process that's timely, collaborative and at a great value for clients. My specialties: • Trained in Lecturing, 1 on 1 communication, coaching • Monitoring Agent performance, Providing Real time Feedback • Delivering quality customer service • Taking Escalation call • Chat support • Online Arbitrage • Technical trouble shooting (Dell PC) • Lead Generation • Sales Management • Sales Navigator • Microsoft Outlook • Microsoft Excel • Microsoft Word • Hype forum expert I have a great interpersonal skills, and I enjoy interacting with people. I feel that's one of the reason why I'll be a good investment/addition to your company

$250 USD in 10 giorni