Tier 2 Engineer- Voip and Telephony

We are a B2B technology company serving the Hospitality market. We have an infrastructure based in 3 parts: 1. Cloud based (AWS) hosting our FreePBX switches, security/VPN, Wi-Fi controllers, and applications 2. A Secure internet connection to each property 3. A small on-premise system consisting of internet modem, Cisco router & switches, ATAs, Wi-Fi APs (UniFi), We have a virtual NOC and are in need of a T2 (Voip and Telephony) to join our team part-time (to start), assist to monitor, troubleshoot, secure, develop/automate monitoring and maintenance tools, advise on products/implementations, proactively maintain the infrastructure, and fix issues re-actively. This is a flexible and long term position where we would like the candidate to learn and grow with the team. The hours are flexible however will generally fall between 07:00am ET and 22:00 ET (GMT-5); in addition, on-call will be required for certain times. We are adding new products (SMS, access control/NFC, web/mobile interfaces, and a new Wi-Fi portal) which the ideal candidate will find interesting to work with, explore, design, and build with us. Please find attached the JD if you feel you are the one for this position. Thank you!