Daily Compliance Caller for Customer Service Monitoring Group

Hello, My name is Tanzila. I am good in Telemarketing: *Sales *B2B calling *Appointment Setting *Cold Calls I also have accurate, fast keying skills and sound knowledge of computer applications. Proven ability to collect and manage information efficiently and accurately. Excellent written and verbal communication skills and a strong desire to work hard and perform well. If you provide me with an opportunity , i assure you that i won't let you down. **NOTE** If your project involve any video interview or cam related work PLEASE DO NOT KNOCK ME.

15+ years of experience in customer service, customer support & setting up quality framework for big businesses (Headcount in excess of 100). Strong believer of delivering coaching and improving an employees capability to handle the call with ever improving capabilities. I am based out of India not sure if I can be considered however I have worked with both U.S and U.k clients and have delivered great results by improving customer experience and improved ability of a caller to handle the call.

Based in New York Experienced Customer Service department manager and coach/mentor Strong communication, customer service and interpersonal skills Professional, reliable, have monitored & rated sales and CS calls as part of Compliance teams for leading insurance carriers in NY Tel: 5167076683

I am an experienced customer service representative. Major role is to make the customer happy and satisfied. I handled account inquiries and billing, customer complaints and a bit of troubleshooting. I also do account reviews to know if the customer is on the right plan and do recommendations. I am dedicated and hardworking, honest and open to constructive criticism.

Dear Hiring Manager, I would like to apply as Customer Service Agent. My profile will provide you an overview of my experience and educational background. I have 11 years of experience with customer service and 6 years in management with a solid commitment to customer service field, retention (dealing with unsatisfied/frustrated customers). My success as a customer service professional is driven by my focus on providing quality services before, during and after sales. I make sure that all customer service initiatives are coordinated towards one goal – customer retention. I am familiar with some of the most popular online tools like Zendesk, Freshdesk, Intercom, Salesforce, Zopim, Trello, Front, Slack, etc. I can speak and write English and Tagalog (Philippine language) fluently. My analytic skills would enable me resolving customers’ complaints in an efficient manner thereby ensuring recurring business. I am also expert in developing and implementing strategies to improve customer services by incorporating inter-departmental objectives. I am one Customer Service Pro who can be depended on to roll up his/her sleeves when the going gets rough. You may also refer to the feedback and ratings I got from my previous buyers/clients. Looking forward to hear from you. Thank you. Sincerely, Michelle Canada