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Phone Support is a critical service for businesses as it provides customers with direct access to company representatives. Traditionally, customers would have to go through a lengthy IVR menu and wait in long phone queues before speaking to someone who can’s help them, making it difficult to maintain customer satisfaction. However, hiring a Phone Support Operator through Freelancer.com helps companies make their customer service more effective and maintain their customers’ satisfaction by rendering services quicker and in an effective manner on the phone.

A Phone Support Operator or customer service representative is responsible for interacting with customers over the phone, providing quick solutions and troubleshooting any issues they come across. They also ensure customers are getting the right product/service through efficient customer handling. Furthermore, they also monitor customer orders and keep track of any complaints that came in and help resolve them as soon as possible.

Here's some projects that our expert Phone Support Operators made real:

  • Making outgoing and incoming calls to proactively approach customers
  • Handling customer support inquiries via phone or live chat
  • Responding to a range of questions from customers in english and other languages
  • Scheduling appointments for customers
  • Verifying products/services on sites
  • Taking photos of locations
  • Making calls to friends or family members for a particular purpose

Through Freelancer.com, companies can easily find an expert Phone Support Operator who is efficient, knowledgeable, and inspiring - all the qualities that are essential to providing efficient customer service solutions. We can assure our clients that all their needs will be taken care of when they hire a Phone Support Operator or Customer Service Representative here on Freelancer.com. So if you're looking to hire someone to provide excellent phone support services for your business then Freelancer.com is the right place for you! Don't wait any longer, post your project now and let our qualified professionals help your business reach even greater heights!

Da 28,330 valutazioni, i clienti danno una valutazione ai nostri Phone Support Operators di 4.9 stelle su 5
Assumi Phone Support Operators

Phone Support is a critical service for businesses as it provides customers with direct access to company representatives. Traditionally, customers would have to go through a lengthy IVR menu and wait in long phone queues before speaking to someone who can’s help them, making it difficult to maintain customer satisfaction. However, hiring a Phone Support Operator through Freelancer.com helps companies make their customer service more effective and maintain their customers’ satisfaction by rendering services quicker and in an effective manner on the phone.

A Phone Support Operator or customer service representative is responsible for interacting with customers over the phone, providing quick solutions and troubleshooting any issues they come across. They also ensure customers are getting the right product/service through efficient customer handling. Furthermore, they also monitor customer orders and keep track of any complaints that came in and help resolve them as soon as possible.

Here's some projects that our expert Phone Support Operators made real:

  • Making outgoing and incoming calls to proactively approach customers
  • Handling customer support inquiries via phone or live chat
  • Responding to a range of questions from customers in english and other languages
  • Scheduling appointments for customers
  • Verifying products/services on sites
  • Taking photos of locations
  • Making calls to friends or family members for a particular purpose

Through Freelancer.com, companies can easily find an expert Phone Support Operator who is efficient, knowledgeable, and inspiring - all the qualities that are essential to providing efficient customer service solutions. We can assure our clients that all their needs will be taken care of when they hire a Phone Support Operator or Customer Service Representative here on Freelancer.com. So if you're looking to hire someone to provide excellent phone support services for your business then Freelancer.com is the right place for you! Don't wait any longer, post your project now and let our qualified professionals help your business reach even greater heights!

Da 28,330 valutazioni, i clienti danno una valutazione ai nostri Phone Support Operators di 4.9 stelle su 5
Assumi Phone Support Operators

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    10 lavori trovati

    Bahis şirketinde çalışmak üzere canlı destek veya çağrı merkezi departmanlarına personeller alınacaktır. Yaş aralığı 20-35 Canlı Destek personeli görev tanımı; canlı destek hattına bağlanan müşterilerimize bir bilgisayar üzerinden chat uygulaması aracılığıyla yazılı olarak hizmet vermek. Çağrı Merkezi personeli görev tanımı; markanın müşterilerini veya potansiyel müşterilerini bir bilgisayar üzerinden mikrofonlu kulaklık aracılığıyla arayarak satış yapmak veya ihtiyaçlarına destek sunmak. İyi derecede Türkçe bilmek gereklidir. Uzaktan çalışma modeliyle çalışmaktayız. Haftada 6 iş günü 1 gün haftalık izin hakkı vardır. • Canlı destek için; mesai saati ise günde 9 ...

    €969 Average bid
    €969 Offerta media
    1 offerte

    I need a dependable professional to handle customer service exclusively over the phone. All calls route through a VoIP system, so you should already be comfortable logging in, managing call queues, and documenting each interaction inside whichever ticketing tool I provide. Accuracy is paramount: every customer request, callback note, and status update must be recorded without errors. Clear, friendly English, an unwavering internet connection, and a quiet workspace are essential for maintaining call quality through VoIP. Your day-to-day will be taking inbound calls, resolving straightforward questions, and escalating anything outside the standard knowledge base once your troubleshooting steps are exhausted. Shift length and schedule are flexible—we will agree on hours that align...

    €15 / hr Average bid
    €15 / hr Offerta media
    22 offerte

    Buscamos una persona que hable español para realizar llamadas comerciales a empresas. Nosotros proporcionamos: - Lista de teléfonos de empresas - Información sobre cada cliente - Presentación comercial (PowerPoint) - Sistema de correos - Sistema de gestión de llamadas Tu trabajo será llamar a los contactos y cerrar ventas. //Comisiones// El producto principal es una web profesional para empresas. Producto estándar: - Web básica: 400€ - Mantenimiento: 50€/mes Lo que ganas por venta: ✓ 200€ por venta si el cliente contrata mantenimiento (50%) ✓ 100€ por venta si no contrata mantenimiento (25%) ¡¡IMPORTANTE!! Si vendes webs más grandes (1000€ – 2000€ o más): + Te lleva...

    €426 Average bid
    €426 Offerta media
    18 offerte

    I need a fluent English speaker who can confidently handle my client phone calls from start to finish. The conversations are not scripted sales pitches; they revolve around everyday communication—answering questions, clarifying project details, passing along messages, and making sure every caller feels assisted and understood. You will be the first voice my clients hear, so clarity, a friendly tone, and the ability to think on your feet are essential. Each call should end with a concise written summary so I can stay updated without replaying recordings. A quiet workspace, reliable phone or VoIP setup, and good note-taking habits are must-haves. Deliverables: • Live client calls during agreed-upon hours • Immediate follow-up notes for every conversation • We...

    €61 Average bid
    €61 Offerta media
    17 offerte
    US Native Phone Support Agent -- 3
    4 giorni left
    Verificato

    I need a U.S.-born, native English speaker to handle phone-based customer support for my business. Your entire focus will be guiding callers while they apply for our services, making the process easy to understand and smoothly completed. Only phone support is required—no email or live-chat duties. You’ll greet each caller, explain the application steps, capture missing details, and document a concise summary of every conversation inside our web portal. A clear, friendly American accent, a noise-free workspace, and a reliable headset are must-haves so our clients always hear you at your best. Success here means two things: satisfied callers and error-free applications. If you already have call-center or help-desk experience, particularly assisting people through forms, men...

    €124 Average bid
    €124 Offerta media
    16 offerte

    6 PM to 8 AM, your main priority will be back-office support: keeping our night sheet fully updated, logging orders, reconciling totals, and tidying any loose ends so the morning team starts with clean data. While you work, our VOIP line will forward any inbound calls to you. Answer them politely, follow the short script I provide, and record the outcome in the sheet. A live view of our security cameras stays open on your second screen. If you see anything out of place, message me right away and make a note in the log. I will supply remote access to the phone system, Google Sheets, and the camera dashboard. End-of-shift hand-off • Save the updated sheet in Drive and email me the link. • Send a brief summary of calls handled and any camera incidents—even if it’s &l...

    €153 Average bid
    €153 Offerta media
    18 offerte

    Uzaktan çalışma sisteminde faaliyet gösteren bahis firmamızın Canlı Destek ve Çağrı Merkezi birimlerinde görevlendirilmek üzere ekip arkadaşları arıyoruz. Genel Nitelikler 20–35 yaş aralığında Türkçeyi yazılı ve sözlü olarak iyi derecede kullanabilen Pozisyon Bilgileri Canlı Destek Personeli Müşterilere bilgisayar üzerinden canlı chat sistemi aracılığıyla yazılı destek sağlanır. Günlük çalışma süresi 9 saattir ve bu süreye 1 saat yemek molası dahildir. 3 farklı vardiya bulunmaktadır. Yoğun dönemlerde ücretli fazla mesai yapılabilir. Maaş sabittir, pozisyon yükselmesi haricinde yılda 2 kez zam uygulanır. Ortalama aylık kazanç eğitim sürecinde 28.500₺, eğitim tama...

    €15 / hr Average bid
    €15 / hr Offerta media
    6 offerte

    We’re seeking someone confident and professional to handle structured validation calls on behalf of our candidates. You’ll be contacting organizations to confirm key details and validate information. This is not a sales position, just structured, professional conversations. Position Details: Call duration: 15–25 minutes each Script and full guidance provided Must speak fluent, clear English Knowledge of Alberta & Saskatchewan is an asset (or willingness to quickly learn) Ideal for someone reliable, articulate, and comfortable handling professional phone conversations.

    €49 Average bid
    €49 Offerta media
    22 offerte

    I need a highly organised virtual assistant who can take full ownership of customer service, specifically by handling all incoming and outbound phone calls. This role is about freeing up my time, keeping response times tight, and making every caller feel heard and helped. Here’s how we’ll work together • You’ll answer and place calls during my business hours, follow the call script or knowledge base I provide, and record concise notes in our shared Google Workspace files. • After each call you’ll update the Trello board so I can see status at a glance and jump in only when escalation is needed. • At the end of every day you’ll send a short recap of issues resolved, open items, and any trends you notice that could improve our processes. T...

    €369 Average bid
    €369 Offerta media
    58 offerte

    I need reliable help making warm outreach calls about our free caregiver and older-adult support services. You will split your focus both equally between community providers (clinics, senior centers, nonprofits) and families who have asked for information. Scope and weekly rhythm • Work roughly five hours a week during U.S. Central Time. • Use the provided phone scripts and digital brochures/flyers to invite prospects to complete a brief intake. • Record every touchpoint in the shared Google Sheet, capturing number of calls placed, a short note on each conversation, and current follow-up status so we can keep momentum. Monthly deliverable & success definition – At least 4 qualified referrals: 2 caregivers + 2 older adults. A referral is qualified once t...

    €103 Average bid
    €103 Offerta media
    26 offerte

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